Merchandise Operations Manager - Hardgoods

Job no: 946498
Work type: Permanent / Full time
Location: Support Office - Docklands

Myer Group brings together the iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. From our Myer Department stores to our fashion brands Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, Marcs and David Lawrence — each bring its own legacy, united by a shared commitment to delivering exceptional experiences for our customers.

Myer is seeking a Merchandise Operations Manager- Hardgoods to efficiently execute merchandise strategies by overseeing operational processes that support new brand introductions, and in store execution.

This position drives operational excellence and supports sales and profit growth through data-driven decision making and process optimisation.

About the role:

• Execute and support merchandise strategies by translating strategies into efficient operational processes
• Partner with merchandise, planning, supply chain, Space Planning, Store Development, Finance and store/e-commerce teams to ensure seamless execution
• Lead and improve merchandise operations processes, tools and systems to drive efficiency, scalability and accuracy
• Analyse sales and operational KPIs to identify risks, opportunities and improvement actions
• Ensure timely and accurate execution of product and brand launches, promotions and seasonal transitions
• Develop and enforce operational standards, policies and best practices across all channels and locations
• Management of the TPC space and brand flow to enable productivity and optimisation
• Management of key critical path to ensure delivery and execution of all required change implementation

About you:

• 3+ years prior experience working in a Retail Environment – Hardgoods/Homeware is a bonus.
• Buying and or Planning background will be well regarded.
• Commercially driven with demonstrated business acumen
• Advanced financial and analytical skills
• Strong negotiation skills
• Awareness of competitive landscape
• Ability to deliver change and build relationships with senior leaders both internally and externally
• Highly resilient and focussed, strong negotiation and influencing skills
• Highly strategic and defines new ways of working

Benefits to you:

We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.

Our team members enjoy a range of benefits including:

• Team member discounts: Generous discounts in-store and online

• Learning and development: Capability development workshops, succession planning, and internal career opportunities across Myer Group brands.

• ***Flexible working:***Lifestyle leave, flexible work hours and hybrid working is available for Store Support Office roles

• Lifestyle benefits: Employee Assistance Program (EAP), volunteer leave, discounted health insurance, gym memberships and novated leasing for eligible employees.

With more than 125 years of retail heritage, it’s an exciting time to join Myer Group.

Your future starts here — help shape what’s next at Myer Group.

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 29 Oct 2026 AUS Eastern Daylight Time