Merchandise Planner

"Behind every high-performing product range is a planner who knows how to balance customer demand, inventory performance and commercial outcomes."

SkinKandy is the global destination for body piercing and piercing jewellery. With a portfolio of 100+ stores across Australia, New Zealand and international markets, we're redefining the piercing experience and empowering our customers to express their individuality through expertly curated jewellery collections and world-class service.

As we continue our rapid growth journey, we're looking for an experienced and commercially minded Merchandise Planner to join our Planning & Projects team at our Sunshine Coast Head Office.

This is an exciting opportunity for a retail planning professional who enjoys turning data into action, influencing commercial decisions and driving sales, margin and inventory performance across a growing global retail business.

The Role

Reporting to the Merchandise Manager, the Merchandise Planner owns the end-to-end planning process across our jewellery and piercing categories.

Working closely with our Buying, Retail Operations, Ecommerce, Finance and Warehouse teams, you'll be responsible for merchandise financial planning, forecasting, inventory performance, assortment planning, Open-to-Buy (OTB) management and trade reporting.

This role is pivotal in ensuring we have the right products, in the right locations, at the right time, while delivering strong commercial outcomes and an exceptional customer experience.

What You'll Be Doing

• Own and maintain the Merchandise Financial Plan (WSSI), including sales, stock, intake, margin and markdown forecasts
• Manage Open-to-Buy budgets and reforecast performance across categories, channels and store clusters
• Develop sales and inventory forecasts for campaigns, new store openings and peak trading periods
• Partner with the Buying Team to develop option plans, assortment strategies, pricing architecture and category plans
• Analyse product and category performance to identify opportunities that improve range productivity and support future buying decisions
• Manage stock plans across retail and ecommerce, supporting allocation and replenishment strategies to maximise availability and minimise inventory risk
• Monitor key performance indicators, including stock cover, inventory turn, sell-through, aged stock, sales and margin
• Produce weekly and monthly trade reporting, translating data into clear commercial insights and practical recommendations
• Reforecast performance and recommend actions to improve stock health, trading outcomes and achievement against plan
• Maintain accurate product, inventory and planning data across merchandising systems
• Support improvements to merchandise planning processes, reporting capabilities and system efficiencies
• Collaborate with Buying, Retail Operations, Ecommerce, Finance and Warehouse teams to support effective commercial decision-making

What We're Looking For

We're looking for a commercially minded planner who enjoys working with data, solving problems and influencing business performance.

You'll ideally bring:

• 2-4 years' experience in merchandise planning, inventory planning, allocation planning or retail planning roles
• Strong experience with forecasting, WSSI, OTB management and inventory analysis
• Advanced Microsoft Excel skills
• A strong understanding of retail sales, margin, stock and inventory drivers
• Excellent analytical and problem-solving capabilities
• Strong organisational and time management skills
• Exceptional attention to detail and accuracy
• The ability to communicate insights and recommendations with confidence
• A collaborative approach and ability to build strong cross-functional relationships

Highly Regarded

• Experience within jewellery, accessories, fashion, beauty or lifestyle retail
• Experience in a multi-site retail environment
• Exposure to ecommerce inventory planning and channel management
• Experience using ERP, POS or merchandise planning systems, particularly NetSuite and/or Lightspeed
• Tertiary qualifications in Business, Commerce, Analytics, Supply Chain or a related discipline

Why Join SkinKandy?

At SkinKandy, we're passionate about developing our people and creating rewarding long-term careers. We are committed to investing in our team and providing opportunities for growth as we continue to expand across Australia and internationally.

Our SkinKandy Squad enjoy:

• Ongoing coaching, training and professional development
• Career progression opportunities within a growing global retail business
• A genuine opportunity to influence category, inventory and commercial performance
• Exposure to senior stakeholders across buying, merchandising, finance and retail operations
• Generous staff discounts across our jewellery collections
• A supportive, collaborative and high-performing team culture
• The opportunity to work from our Sunshine Coast Head Office alongside passionate industry professionals

Most importantly, you'll be joining a business where your contribution is valued, your development is encouraged, and your career growth is supported.

#freetobe

At SkinKandy, we are committed to creating a workplace and culture that celebrates diversity, inclusion and individuality. We believe everyone deserves the opportunity to be their authentic self and are proud to be an equal opportunity employer.

Sounds Like You?

If you're ready to take ownership of planning performance and play a key role in shaping the future growth of an ambitious global retail brand, we'd love to hear from you.

Please click Apply Now and submit your resume along with a cover letter outlining your experience and career aspirations.

Alternatively, reach out to [email protected] to learn more about this exciting opportunity.

Careers page: https://skinkandy.com/pages/careers-at-skinkandy