Merchandiser (48443)

Overview:

Merchandisers play a vital role in maintaining product availability, executing display activity, and supporting sales growth. This role directly impacts brand recognition and customer satisfaction while offering insights into the beverage industry and opportunities for career growth.

Being a Merchandiser for our company is more than stocking shelves. It’s about representing Durango Coca-Cola and the Coca-Cola brand with professionalism, ensuring our products are displayed to company standards, and creating a positive customer experience.

Teamwork:

Durango Coca-Cola Bottling Company thrives in a dynamic, ever-changing environment that requires flexibility and a team-based attitude.

• Communicate clearly and professionally, demonstrating a proactive, process oriented and solution-focused mindset.
• Use interpersonal skills including but not limited to empathy, emotional regulation, cultural sensitivity, and collaboration
• Support and encourage teamwork across all departments, fostering a positive and inclusive work environment.
• Provide excellent customer service by supporting retail partners, distributors, and internal teams in a positive and professional manner.

Merchandiser:

• Teamwork & Collaboration: Work closely with sales representatives and account managers to ensure product availability and display execution
• Customer Service: Interact with store personnel and customers professionally, upholding our company image
• Adaptability: Thrive in fast-paced environments with changing priorities and varied store conditions
• Safety Awareness: Follow company safety guidelines and maintain a safe work environment.

Major Responsibilities:

Merchandising & Product Rotation - Maintain organized backstock, rotate products properly, and ensure displays meet company standards

• Be on time for your scheduled assigned route.
• Stock Coca-Cola products in assigned accounts, including shelves, displays, racks, and coolers.
• Rotate products to ensure freshness and compliance to  company standards.
• Place damaged or out of date product in assigned area for product returns.
• Build or break down promotional displays as needed.
• Condense and organize backstock before leaving each account.
• Use the Form App to provide accurate and timely information requested from each account.

Communication & Sales Support:

• Communicate daily with the Account Manager and DSM regarding product rotation, low/out-of-stock items, display activity, and missing point-of-sale materials.
• Know key customer personnel, store manager, grocery manager and receiver and work to develop a professional, positive working relationship.
• Use interpersonal skills including but not limited to empathy, emotional regulation, cultural sensitivity, and collaboration.

Vehicle Use:

• Maintain auto insurance, mileage reporting, and vehicle servicing per Company Vehicle Use Policy (applies to both company-provided and personal vehicles)

Safety / Physical Requirements:

• This position is considered safety sensitive.
• Ensure compliance with all company safety policies and procedures.
• Actively participate in the company’s safety training program
• Must be able to lift and carry 65 lbs. repetitively, including above shoulders and below waist.
• Push/pull manual pallet jacks with loads up to 2,600 lbs. and beverage carts up to 1,000 lbs. on level and sloped surfaces.
• Perform frequent twisting, grasping, reaching, bending, kneeling, sitting, stooping, crouching, and crawling.
• Properly clean up any product spills to eliminate slips or falls.

Additional:

• Travel to various customer sites; environments and weather conditions will vary
• Extensive regional day travel required
• Work hours: average 42 hour work week, daily start times vary between 5:00am – 7:00am start until assigned route is  complete.
• Additional or alternative days/times may be occasionally needed depending on customer needs or promotional campaigns, including holidays
• Demonstrate consistent attendance, punctuality, and ability to work independently with minimal supervision.
• Maintain professional appearance and uphold Durango Coca-Cola’s brand image in all customer interactions.

Experience & Qualifications:

• High school diploma/GED preferred.
• Solid work history
• Valid driver’s license (no major traffic violations and no more than 2 minor violations in the last 3 years)

Note: No posting can contain a fully comprehensive listing of activities, duties, or responsibilities required in this role. Durango Coca-Cola Bottling Company offers a dynamic, ever-changing environment requiring flexibility and a willing, team-based attitude. Duties, responsibilities, and activities may change at any time, with or without notice.
To ensure the safety of our employees, our customers, and our products, Durango Coca-Cola Bottling Company offers a drug-free workplace. Employees are subject to pre-employment/post-offer, post-accident, and random drug testing.

AA/EOE