Merchandiser

Job Title: Merchandiser Export
Department: Merchandising
Industry: Garment Export House (Partnership Firm)
Location: Gurgaon, Haryana
Job Type: Full-Time

About the Company

Apex Apparels is  a Gurgaon-based garment export house engaged in the manufacturing and export of high-quality apparel to international markets. We are looking for a dynamic and customer-focused Merchandiser to manage export orders, coordinate with international buyers, and ensure timely execution of orders while maintaining the highest quality standards.

Job Summary

The Merchandiser will be responsible for handling the complete order execution process, from enquiry and sampling to production, quality, shipment, and final delivery. The role requires close coordination with overseas buyers, vendors, production teams, quality assurance, and logistics to ensure customer satisfaction and on-time deliveries.

Key Responsibilities

• Buyer & Client Management
• Order Execution & Coordination
• Product Development & Sampling
• Costing & Commercial Activities
• Production Planning & Coordination
• Timeline Management
• Quality Management
• Logistics & Shipment
• Documentation & Reporting
• Vendor & Supplier Coordination
• Market Intelligence
• Negotiation & Contract Management

Qualifications

• Bachelor's Degree or Diploma in Fashion Technology, Apparel Production, Textile Engineering, Fashion Merchandising, or a related discipline.
• 15 years of experience in merchandising with a garment export house.
• Experience handling export buyers from Europe,  the UK or other international markets will be preferred.

Required Skills

• Strong knowledge of garment manufacturing and export merchandising.
• Familiarity with woven and/or knitted garment production.
• Knowledge of garment costing and production planning.
• Understanding of fabrics, trims, washing, printing, embroidery, and finishing processes.
• Knowledge of export documentation and shipment procedures.
• Excellent communication and negotiation skills.
• Strong coordination and multitasking abilities.
• Proficiency in Microsoft Excel, Word, and ERP software.
• Ability to work under pressure and meet strict buyer deadlines.

Key Performance Indicators (KPIs)

• On-time execution of export orders.
• Buyer satisfaction and repeat business.
• Sample approval timelines.
• Production schedule adherence.
• Shipment compliance and on-time delivery.
• Cost control and order profitability.
• Quality compliance and reduction in buyer claims.
• Timely coordination with internal teams and vendors.