Merchandiser

Job Summary

The Merchandiser (Living Category) will drive the strategic curation, sourcing, and performance of products within the Living segment (including home decor, bedding, kitchenware, and lifestyle goods). This role focuses on maximizing sales revenue and airtime productivity by analyzing market trends, forecasting demand, and introducing innovative products that resonate with the Malaysian home shopping audience.

Key Responsibilities

Product Sourcing & Category Management

• Source and select commercial products within the Living category that align with WOWSHOP’s target audience and brand identity.
• Manage vendor relationships, negotiate commercial terms (margins, pricing, and stock allocation), and onboard new suppliers.
• Develop promotional strategies and bundled offers tailored specifically for TV broadcasting and digital commerce platforms.

Business Analytics & Forecasting

• Analyze sales data, airtime efficiency, and multi-platform performance metrics to optimize the product mix.
• Forecast inventory needs and sales trends to prevent stockouts while minimizing aging inventory.
• Review campaign post-mortems to identify areas of improvement and implement data-driven strategy adjustments.

On-Air & Campaign Collaboration

• Partner with production and show production teams to develop compelling product presentation strategies for live and recorded TV shows.
• Brief show hosts on key product unique selling points (USPs) and legal compliance guidelines.
• Monitor live show performances and make real-time adjustments to promotions or inventory call-outs where applicable.

Job Requirements

• Education: Bachelor’s Degree in Marketing, Business Administration, Mass Communications, or a related discipline.

• Experience: 3 to 5 years of working experience in merchandising, category management, or retail buying (experience in e-commerce, TV home shopping, or live-commerce is a strong advantage).

• Technical Skills: Highly proficient in Microsoft Office / Google Workspace suites, with advanced capabilities in Excel (VLOOKUP, Pivot Tables) and PowerPoint for business presentations.

• Analytical Skills: Strong foundation in business analytics, inventory planning, and demand forecasting.

• Soft Skills & Adaptability:

  • High agility to thrive in a fast-paced, deadline-driven work environment.
  • Dynamic mindset with a strong willingness to accept new challenges.
  • Keen eye for identifying and quickly adapting to shifting consumer trends in the Malaysian market.