Merchandising Assistant

Merchandising Assistant (9-Month Fixed-Term Contract)

Exciting opportunity for a Merchandising Assistant to join our team on a 9-month fixed-term contract.

Working 22.5 hours per week, and based in Hyde with hybrid working, you'll play a key role in supporting the Merchandising team to maximise stock availability and deliver an excellent customer experience.

If you have a strong administrative background or previous experience within a Merchandising environment, we'd love to hear from you.

Your Role:

Some of the key responsibilities of this role include:

• Supporting the Merchandiser and Merchandising Manager, in partnership with the Buying team, to build balanced, commercial and profitable product ranges.
• Providing suppliers with estimated production requirements.
• Maintaining accurate product, SKU and supplier data within relevant systems.
• Processing vendor and buying forms, and working closely with Customer Operations to manage and resolve open orders.
• Uploading and maintaining purchase order information, including delivery dates, order confirmations and status updates.
• Monitoring outstanding purchase orders, following up on overdue orders and resolving any discrepancies.
• Responding to internal and external queries regarding order status, delivery schedules and supply issues.
• Chasing outstanding supplier invoices and credit notes.
• Maintaining and updating supplier lead times within SAP.
• Supporting the resolution of delivery delays, damaged goods and other order-related issues.

About You:

We're looking for someone with:

• A strong administrative background, ideally gained within a retail, buying or merchandising environment.
• Good knowledge of business systems and at least intermediate-level Excel skills.
• Strong analytical and problem-solving abilities.
• Excellent planning and organisational skills, with the ability to manage multiple priorities and work independently.
• Strong communication skills and the confidence to build effective relationships with a wide range of stakeholders.
• A collaborative approach, with a willingness to share knowledge and support colleagues across teams.
• Customer-focused, with a commitment to ensuring product availability and supporting an excellent customer experience.

We are happy to discuss working patterns with successful candidates. The role can be worked as:

• Three full days per week, or
• 4.5 hours per day across five days per week.

This is a fantastic opportunity to join a friendly and supportive team and gain valuable experience within a fast-paced merchandising environment.

About Findel

Findel is the UK’s leading educational resource supplier, supporting schools and nurseries through our inspirational brands: Hope, GLS, LDA, Davies Sports, and Philip Harris. Part of the €1bn turnover Manutan Group, we believe inspiring future generations is a cause worth championing. Purpose-led, we are EcoVadis rated for sustainability, a certified Great Place to Work, and driven by the Findel Foundation.

Visit findel.co.uk to see how we’re moving education forward.

Expected hours: No more than 22.5 per week

Benefits:

• Bereavement leave
• Casual dress
• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Paid volunteer time
• Referral programme
• Sick pay

Work Location: In person