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Merchandising Manager

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Onsite

Merchandising Manager

WHSmith Malaysia Sdn Bhd

Merchandising Manager

Skills

E-commerce WebsitesSupply Chain

2 months ago

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Important information


Contract type:

Permanent

Location:

Kota, Negeri Sembilan, Malaysia

Work mode:

Onsite

Published on:

13 August 2026

What they need


About the role

As a Merchandising Manager you will be managing multi-categories with scale and complexity and be responsible for ensuring our retail offering is innovative, customer-led and commercially successful. This role will report into Senior Merchandising Manager.

Key responsibilities

  • Delivering and tracking against the key commercial KPI's of sales and profitability
  • Curating the optimum assortment for our customers that delivers on all our commercial targets, sales and profitability across multiple business units – instore, ecommerce platforms
  • Identifying market trends, growing and developing new areas of business identified as strategic growth opportunities
  • Negotiating with and managing the supplier relationship and the ongoing maintenance and improvement of commercial buy terms
  • Defining and executing the pricing and promotional campaigns & strategy for the category together with coordination and support from suppliers and brands
  • Product and supplier sourcing & development in line with strategy
  • Contributing to the annual budget building process – sales, other operating income that include instore promotional brand spaces, brand marketing opportunities, re-evaluation of commercial buy terms
  • Stock allocation and distribution and in-stock purchase guidelines
  • Business analysis and evaluation of sales, stock-turn, stock levels, promotion effectiveness, markdowns
  • Work and coordinate closely with retail, operations and logistics departments to deliver optimal retail performance

About you

  • Minimum 3 years of experience in merchandising / retail and buying
  • FMCG sector preferred
  • Computer literate - experience using Microsoft Office (Excel and PowerPoint)
  • Strong interpersonal skills with the ability to build and maintain supplier and brand relationships
  • A resilient and results driven mindset with a focus on meeting targets
  • Store visits required
  • Exceptional negotiation skills
  • Strong numeracy skills and ability to analyse data
  • Supply Chain / Import & Export experience preferred
  • Great team player with ability to thrive in a fast-paced, dynamic environment

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