Merchant Acquisition Executive @ Sales Executive

About the role

We are looking for a proactive and relationship-driven professional to join our FoneRewards team. In this role, you will help local SMEs grow their businesses by introducing them to our digital loyalty and rewards platform while building long-term merchant partnerships. This is a field-based sales role where you will engage with business owners, build strong relationships, and help merchants grow their customer base through our digital loyalty and rewards platform.

Key responsibilities

• Identify, prospect, and acquire new SME merchants to subscribe to the FoneRewards platform.
• Conduct field sales activities by visiting potential merchants within assigned territories to generate new business opportunities.
• Build and maintain strong relationships with business owners and key decision-makers across industries such as Food & Beverage (F&B), Retail, Wellness & Beauty, Automotive, and other SME sectors.
• Present and demonstrate the FoneRewards platform, including its merchant portal, loyalty programme, promotional features, and subscription packages.
• Understand merchants' business needs and recommend suitable platform features and promotional campaigns.
• Guide merchants through the onboarding process and ensure all required information and documentation are accurately submitted.
• Collaborate closely with the Sales Support, IT, and Finance teams to facilitate smooth merchant onboarding and activation.
• Maintain a healthy sales pipeline through proactive prospecting, relationship building, and follow-ups with potential merchants.
• Keep accurate records of sales activities, merchant information, and opportunities.
• Submit daily sales activity reports and participate in weekly sales meetings and performance reviews.

About you

• Minimum SPM, Diploma, or Bachelor's Degree in Business, Marketing, Sales, or a related field.
• Fresh graduates are encouraged to apply. Candidates with experience in field sales, merchant acquisition, B2B sales, SME sales, or business development will have an added advantage.
• Mandarin-speaking ability is an added advantage.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Confident in engaging with business owners and decision-makers.
• Self-motivated, proactive, and results-driven with a positive attitude.
• Able to work independently and manage time effectively.
• Comfortable working in a field-based sales environment and travelling within assigned territories.
• Possess own transport and a valid driving licence (preferred).
• Basic computer literacy, including Microsoft Office applications.