Merchant Ecosystem Development Operations Project Intern (TikTok Shop) - 2026 Start (BS/MS)

Responsibilities In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

The Merchant Ecosystem Development team builds, supports, and grows the community of sellers and merchants in TikTok Shop.

You will gain hands on experience in analyzing data to drive operational improvements and contribute to the department's business plans. You will also collaborate with the team to gather and interpret operational data, build standard operating procedures (SOPs), and support task setups for sellers.

Responsibilities

• Data Analysis & Reporting: Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals. Generate regular operational reports to support the team.
• Operations & System Support: Support the setup and maintenance of system tasks, collaborating closely with the operations team to ensure smooth task execution and onboarding for sellers.
• Data Visualization: Assist in designing, creating, and maintaining data visualizations and interactive dashboards.

Qualifications Minimum Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in Business, Operations, Data Science, Statistics, or a related field.
• Strong communication skills
• Possesses strong analytical, problem-solving, and critical-thinking skills. Naturally curious with a proactive approach to identifying data-driven solutions.

Preferred Qualifications

• Understanding of E-Commerce operations and experience in project management
• Tools & Software: Proficiency in Microsoft Excel
• Technical Knowledge: Basic knowledge of or experience with data analysis , Excel, or project management experience.

If you have any questions, please reach out to us at [email protected]

Job Information

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.