PT Sinar Digital Terdepan
Merchant Technical Support - Jr Manager
2 months ago
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Important information
Contract type:
Permanent
Location:
Jakarta, Indonesia
Work mode:
Onsite
Published on:
1 September 2026
What they need
The Merchant Technical Support - Jr Manager will provide technical support to our merchants and ensure their issues are resolved promptly. This role requires strong technical knowledge and customer service skills.
- Respond to technical inquiries from merchants.
- Troubleshoot and resolve technical issues.
- Collaborate with engineering teams to improve product functionality.
- Maintain documentation of support processes.
Qualifications:
- Bachelor’s degree in a technical field.
- 2+ years of experience in technical support or related roles.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills.
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