Messaging & Collaboration Architect

Summary

Salary:

Competitive

Job Family:

IT Architecture

Location:

India - Bangalore IT Capability Centre

Dyson Global IT

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers.

Dyson IT are mid-transformation. Our aim, to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth and success.

Workplace Platform team

The Workplace Platform Team act as a key technology partner for Microsoft 365 collaboration capabilities, productivity platforms, governance, adoption and secure digital solutions across the organisation:

• Lead and support Microsoft 365 collaboration, productivity, automation and employee experience use cases.
• Partner with IT product owners and platform teams to ensure standards are followed across Microsoft 365, Power Platform, Copilot, security, compliance and collaboration platforms.
• Support innovation, adoption and governance across Microsoft 365, Power Platform and Copilot capabilities.
• Maintain strong relationships with business stakeholders, IT architecture, security, service operations, vendors and Microsoft 365 delivery teams.

The Role

Reporting to the Head of IT - Workplace, you will provide hands-on architecture and engineering support across M365 services, including Exchange Online and Azure Virtual Desktop. The role will shape the design, governance, integration, automation, operational support and continuous improvement of enterprise messaging and virtual desktop platforms used across Dyson.

The successful candidate will be a senior technical specialist with deep Exchange Online capability, strong Azure Virtual Desktop engineering experience and practical Azure governance knowledge. You will translate business and operational requirements into secure, scalable and supportable designs, working closely with architects, security, identity, network, EUC, service operations and vendor teams.

About you

• 10+ years of experience across Microsoft 365, digital workplace, collaboration platforms, application architecture or enterprise IT solutions.
• Deep hands-on experience administering Exchange Online, including mailbox and recipient management, distribution groups, shared mailboxes, mail flow, transport rules, accepted domains, connectors and message trace.
• Strong understanding of Exchange Online Protection, Defender for Office 365 integration, anti-spam, anti-phishing, DKIM, SPF, DMARC, quarantine, safe/blocked sender controls and secure mail routing patterns.
• Proven Azure Virtual Desktop experience, including host pool architecture, pooled and personal desktops, application groups, workspaces, session host management, FSLogix profile design, image lifecycle, autoscale and user experience optimisation.
• Experience designing and operating Azure Virtual Desktop supporting services, including Azure Files or Azure NetApp Files, networking, private endpoints where appropriate, monitoring, diagnostics, log analytics and backup or recovery patterns.
• Good working knowledge of Azure governance, including management groups, Azure Policy, Azure RBAC, privileged access, tagging standards, budget controls, cost optimisation, resource inventory and compliance reporting.
• Ability to design secure, scalable and supportable solutions, documenting HLD/LLD, operational runbooks and decision records.
• Strong scripting and automation capability using PowerShell, Exchange Online PowerShell, Microsoft Graph, Azure PowerShell or Azure CLI, with experience automating repeatable operational tasks.
• Experience working with globally distributed teams, external vendors, security, architecture, product and application delivery teams.
• Excellent stakeholder management, communication and facilitation skills, with the ability to explain technical topics clearly to non-technical stakeholders.

Preferred qualifications / certifications

• Microsoft 365 Certified: Messaging Administrator Associate, Administrator Expert or equivalent Exchange Online architecture and administration experience.
• Microsoft Certified: Azure Administrator Associate, Azure Virtual Desktop Specialty or equivalent Azure Virtual Desktop engineering experience.
• Microsoft Azure governance, security, identity or cost management certification would be beneficial.
• TOGAF, ITIL, Agile delivery or product management certification is beneficial.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.