Meter Coordinator

Are you someone who notices when the numbers don't match—and wants to figure out why?

We're looking for a detail-oriented, analytical Billing & Meter Coordinator who enjoys working with data, systems, and processes to make sure information is accurate and problems get resolved correctly.

This is a strong fit for someone who likes becoming the expert in their area, digging into discrepancies, working independently, and taking ownership of getting the details right.

What You'll Own

• Monitor meter reporting and identify missing or inaccurate meter reads.
• Research discrepancies and determine what needs to be corrected.
• Maintain accurate customer, meter, and scheduling information in our systems.
• Run reports, analyze results, prioritize exceptions, and follow issues through resolution.
• Partner with Billing to ensure meter information supports accurate customer invoices.
• Communicate directly with customers when information or meter counts are needed.
• Help customers understand meter connectivity and reporting requirements.
• Track key meter-reporting metrics and identify opportunities to improve accuracy and efficiency.
• Email and mail customer invoices as needed.

You'll Do Well Here If You...

• Have strong attention to detail and take pride in accuracy.
• Enjoy analyzing information and solving problems.
• Like learning systems and becoming highly knowledgeable in your area.
• Prefer clear processes, expectations, and measurable results.
• Can work independently and follow an issue from identification through resolution.
• Are comfortable professionally contacting customers to gather information and solve account issues.
• Are organized, consistent, and dependable with follow-through.
• Are comfortable working in Excel and learning ERP, billing, or meter-management software.

An associate degree in Business, Accounting, Information Systems, or a related field is preferred, but equivalent experience and demonstrated skills are welcome.

Work Environment: Fast-paced, collaborative office environment.

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• If selected to move forward in our hiring process, what email address should we use to send you a brief Culture Index survey?

Experience:

• ERP systems: 1 year (Preferred)

Ability to Commute:

• Reading, PA 19611 (Required)

Work Location: In person