Meter Data Provision Manager

Northern Territory Government

JOB DESCRIPTION

Job Title Meter Data Provision Manager

Classification Administrative and Corporate Services ACS4 Position No. 13581

Job Type Full Time Duration Ongoing

Business Unit Core Operations Location Darwin

Reports to Senior Manager Metering Strategy Reports to P/No. 46437

Power and Water values diversity. Power and Water encourages people from all diversity groups to apply for vacancies

Inclusion and and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for

diversity the recruitment process or job, please discuss this with the contact officer. For more information about applying for this

position and the merit process, click here

Information for Applications must include a one-page summary about you, a detailed resume and copies of all relevant tertiary

Applicants qualifications listed in your application. For further information for applicants and example applications: click here

Information about If you accept this position, a detailed summary of your merit (including work history, experience, qualifications, skills,

Selected Applicant’s information from referees, etc.) will be provided to other applicants, to ensure transparency and better understanding of

Merit the reasons for decision. For further information: click here

PRIMARY OBJECTIVE

The Meter Data Provision Manager is responsible for the compliant day to day meter data functions underpinning the Northern Territory’s water

and electricity markets. The Meter Data Provision Manager will have a thorough understanding of meter data provision regulatory obligations,

proven knowledge of contract management , leadership experience managing small teams to achieve compliance targets and proactively identify

and implement areas for process and system improvements driving operational efficiencies and performance.

KEY RESPONSIBILITIES

The “WHAT” to be delivered

Meter Data Service Delivery

• Delivery of Meter Data Provision activities as described in Chapter 7A of the NT NER and obligations outlined in the NT Water Metering Code.

• Establish, monitor and report on meter data management services, ensuring maintenance of compliant performance levels

• Work closely with internal stakeholders to identify and implement performance and drive operational efficiencies for the metering business.

• Ensure that staff are aware of and trained in legislative and regulatory requirements

• Maintain all work instructions and training materials to ensure consistency of high quality of results within team.

Contract Management

• Lead engagement with service providers that support meter data to ensure performance is maintained and improved. This includes internal

stakeholders as well as field service providers.

• Ensure ongoing monitoring of contractual compliance, including monitoring performance and addressing non-performance, to achieve the

required contract outcomes.

• Undertake audits in accordance with contractual requirements
• Validate invoices and reports, and ensure that payment schedules are met.

Quality

• Lead a continuous improvement culture, enhancing operational performance while balancing cost and risk

• Lead the acceptance and transition of changes to meter data process improvement projects, brought about by business initiatives to ensure a

fit-for-purpose solution that delivers against business requirements.

• Provide input into the development of requirements, processes, procedures and work instructions as they relate to meter data, and the adoption

of the services, processes and requirements to suit upcoming market or industry changes.

• Conduct, respond and contribute to audits and collaborate on execution of corrective actions raised in audit findings.

Commercial

• Identify, evaluate and mitigate operational risks as they relate to the metering business.

• Assist in the preparation of budgets and other management plans

• Assist in establishing performance targets and participate in business planning and strategy determinations

COMPETENCY PROFILE

“HOW” to do it (Manager of Team profile - refer to Power and Water’s Behavioural Competency Guide)
Builds effective teams Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Courage Stepping up to address difficult issues, saying what needs to be said

Cultivates innovation Creating new and better ways for the organisation to be successful.

Customer focus Building strong customer relationships and delivering customer-centric solutions

Directs work Providing direction, delegating, and removing obstacles to get work done.

Interpersonal acumen Relating openly and comfortably with diverse groups of people

Plans and aligns Planning and prioritising work to meet commitments aligned with organisational goals.

Resourcefulness Securing and deploying resources effectively and efficiently.

LAST UPDATED: September 2026 EMPLOYEE SIGNATURE: __________________________ DATE: ____________

AT POWER AND WATER:

Job Description Northern Territory Government

MANAGEMENT RESPONSIBILITIES

No. of Direct Reports 7 No. of Indirect Reports 0

Key Interactions: External Stakeholders (as per Single Point of Accountability Standard), Board, Executive Leadership Team,

Senior Leader Group, All Employees, Internal and External Customers

COMPLIANCE

We expect you to:

• Actively align, support and promote Power and Water’s Values and support building a constructive workplace culture that celebrates

achievement through its people

• Carry out duties in accordance with Power and Water’s Safety and Environmental policies and procedures, working towards our goal of Zero

Harm

• Ensure all activities undertaken as a Power and Water employee comply with Power and Water’s Standards of Behaviour, Management

Standards and Procedures, relevant Acts, legal demands and that you manage all of your activities and responsibilities within the Power and

Water risk management framework

• Pass a job-specific pre-employment medical (if applicable)

SELECTION CRITERIA

Qualification and Skills Experience

Essential • Highly developed interpersonal, communication (both verbal and • Extensive experience in managing a service delivery

written) skills including the ability to influence, negotiate and achieve group with a strong focus on quality management and

change within the organisation and an ability to interact effectively continual improvement.

with diverse cultures. • Demonstrated experience at a senior level in working

• Detailed knowledge of both the Northern Territory Electricity Market with customers, key stakeholders including

and the regulatory framework for water metering in the Northern Government and policy makers on strategic issues

Territory along with general familiarity with national electricity preferably within the regulated energy industry.

market principles, laws, and regulations. • Demonstrated experience successfully performance

• Demonstrated business and financial acumen with the ability to plan, managing contracts and service level agreements with

prioritise and manage competing demands and operational risk. service providers and stakeholders.

Desirable • Relevant qualification in Business Management or equivalent skills • Experience in managing a service delivery group

through significant change.

FURTHER INFORMATION

1. Contact Michelle McGregor on 0428 410 591 for further information about the position

2. Information about Power and Water Corporation may be viewed at powerwater.com.au

3. The total remuneration package amounts published for this position include base salary, superannuation and annual leave loading.

Apply Online https://jobs.nt.gov.au/Home/JobDetails?rtfId=357347Approved September 2026

Vacancy Closes 29/10/2026 Michelle McGregor - Senior Manager Metering Strategy
Core Operations

AT POWER AND WATER: