Metrics & Reporting Advisor

Position's Overview

NTT DATA, Inc. currently seeks a Metrics Reporting Advisor to join our team.

Responsibilities

• Acting as a lead on data mining and reporting projects
• Leading a team of data analysts
• Maintaining, analyzing, and interpreting and reporting Healthcare Payer data
• Continuously monitoring, identifying, and implementing the best practices, new tools, and methods in the field of metrics and reporting
• Creating and implementing executive level reporting strategies
• Aligning multiple organizations around difficult or complex solutions and issues in the field of metrics and reporting
• Applying a broad knowledge of application programming processes and procedures to the completion of complex assignments
• Focusing on systems architecture for global development
• Providing advanced research, analytical, problem-solving, and process improvement skills
• Pulling data to develop recurring or one-time reports
• Maintaining databases, spreadsheets and other tools used in data analysis
• Locating and fixing errors in reports
• Creating and delivering management dashboards and canned reports to support routine management oversight of business processes to ensure critical insight into exceptions and deliverables
• Leading large-scale projects
• Leading others on cross-functional projects outside of their own department
• Ensuring the highest level of support and communication is provided in an efficient and courteous manner to client, including active involvement in deliverable outputs (when necessary)
• Maintaining professional and trusting client relationships
• Effectively addressing critical client issues and escalations
• Effectively collaborating with BPO Operations Leaders, NTT Leaders to meet/exceed deliverables
• Identifying, recommending, and implementing process improvements to increase efficiency, client service levels and financial results
• Providing direction to less experienced team members and/or cross-training

Requirements

• 7+ years of experience in SQL with Data Analytics
• 1 year experience of team management experience of minimum 3 to 4 reportees
• 8+ years of experience writing complex SQL queries
• 8+ years of experience with data analysis and analytics
• 2+ years of experience as a team lead
• 5+ years of experience in handling complex data analytic projects independently

Preferences

• Experience with predictive modeling
• Hands on experience with python/R coding for data analytics
• Experience with US Healthcare payor datasets

Required schedule availability for this position is Monday-Friday (12:00 pm to 10:00pm IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.