METRO BY TMOBILE

Job Summary

Join our dynamic team as a METRO BY TMOBILE sales associate, where you will be at the forefront of delivering exceptional customer experiences through technology sales and consultative selling. In this role, you will engage with customers to understand their needs, recommend tailored solutions, and close deals that enhance their connectivity and digital lifestyles. Your energetic approach and strong communication skills will drive customer satisfaction and foster long-term relationships, making a tangible impact in a fast-paced retail environment.

Responsibilities

• Engage with customers via warm calling, outbound calls, and in-person interactions to identify their technology needs and provide personalized solutions.
• Demonstrate proficiency in sales automation technologies and CRM software such as Salesforce to track leads, manage customer data, and streamline sales processes.
• Conduct consultative selling by explaining product features, benefits, and technical specifications clearly to diverse clients.
• Negotiate effectively to close deals, ensuring customer satisfaction while achieving sales targets.
• Utilize telemarketing techniques and inside sales strategies to generate new business opportunities and expand existing accounts.
• Maintain up-to-date knowledge of the latest mobile devices, plans, and sales technology adoption practices to provide expert guidance.
• Collaborate with team members in a call center environment to deliver excellent customer service through phone communication and client engagement.

Skills

• Strong negotiation skills with a proven ability to close deals efficiently.
• Experience in technology sales, especially within the telecommunications or mobile device industry.
• Proficiency with CRM systems such as Salesforce Cloud and familiarity with sales automation tools.
• Technical sales experience combined with inside sales or telemarketing background.
• Excellent communication skills in English, both verbal and written, with the ability to explain complex concepts clearly.
• Knowledge of sales technology adoption practices including CRM software proficiency and sales automation technologies.
• Demonstrated success in outbound calling, B2B (business-to-business) sales, and client communication strategies.
• Call center experience or background in customer service roles involving phone communication is highly desirable.

This role offers an exciting opportunity for motivated individuals passionate about technology and customer service to thrive in a vibrant retail setting while developing valuable sales expertise!

Pay: From $18.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person