MICE COORDINATOR

Job purpose

MICE coordinator role is the backbone of the M&I department, ensuring that all administration functions are effective, efficient, which supports business needs, guaranteeing that duties are carried out in line with the company standards and vision. This support will enable the team to concentrate on RFP conversions and business leads. Nevertheless, this role will also have opportunity to manage small-midscale MICE groups where suitable.

Role and Responsibilities

• Support the MICE team by maintaining and continuously improving departmental proposal materials, and operational documentation to enhance efficiency and consistency.
• Manage supplier databases, partner contracts, and rate updates to ensure the sales team has immediate access to accurate and competitive information.
• Coordinate with suppliers for quotations, reservations, confirmations, and operational requirements in accordance with company procedures and financial protocols.
• Support the department's growth by enhancing productivity, reducing administrative workload, and improving response times to client inquiries and RFPs.
• Provide administrative and operational support to Account Managers throughout the project lifecycle.
• Coordinate supplier sourcing, quotations, confirmations, and documentation to ensure accuracy and timely delivery.
• Prepare proposals, costing sheets, presentations, and supporting materials for client submissions.
• Support the department's ability to manage increasing business volumes while enabling Account Managers to focus on client management, business development, and revenue generation.
• We are looking for a proactive and self-motivated individual who can take ownership of assigned responsibilities, identify priorities, solve day-to-day challenges, and contribute to team objectives with minimal supervision.
• Demonstrating a strong commitment to your responsibilities and striving to maintain a high standard of work.

Qualifications:

• Bachelor’s Degree in Tourism, Hospitality Management, or related field
• Capacity to provide excellence service that will surpass clients' expectations
• Positive attitude, smart working and good team player
• Multitask, attention to detail, high organized and time management

Experience

• 0-3 years of work experience in similar field
• A proven capability to organise all administration duties required to make the M&I team successful.
• Hands-on experience as part of conferences, meetings and incentives is a plus.

Required Skills

• Computer literacy in Microsoft Office
• Good command of English both written and spoken
• Self-motivated, highly organised, pro-active, and flexible
• Excellent problem-solving and decision-making skill
• Ability to work under pressure within timely manner
• Can work well as an individual and as part of team.
• Multi-task oriented

At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to deliver exceptional experiences to our clients. We are committed to fostering an inclusive environment where individuals from all backgrounds, abilities, and perspectives are valued and empowered to succeed.  We actively encourage candidates of all abilities, experiences, and identities to apply for our roles. As part of our commitment to creating equitable opportunities, we work to ensure that our hiring processes are accessible and that our workplace is supportive and accommodating for everyone.

Join us in building a diverse and inclusive team that reflects the global communities we serve**.**

Due to the volume of applications, only shortlisted applicants will be notified for an interview.