Microsoft 365 Administrator

Role & responsibilities

Job Title: Microsoft 365 Administrator

Skill Cluster: Microsoft 365 Administration
Location: Chennai
Experience: 810 Years

Job Description

We are looking for an experienced Microsoft 365 Administrator to manage, support, and administer Microsoft 365 cloud services in an enterprise environment. The candidate should have strong hands-on experience in Microsoft 365 administration, user management, security, troubleshooting, and service operations.

Key Responsibilities

• Administer and support Microsoft 365 services in an enterprise environment.
• Manage Microsoft Entra ID (Azure AD) users, groups, roles, licenses, and access.
• Manage Exchange Online, mailboxes, distribution groups, shared mailboxes, and email policies.
• Administer Microsoft Teams, SharePoint Online, and OneDrive.
• Manage Microsoft 365 licenses, subscriptions, and service configurations.
• Handle user provisioning, de-provisioning, password/access issues, and permission management.
• Troubleshoot Microsoft 365 incidents, service issues, authentication problems, and connectivity issues.
• Implement and support MFA, Conditional Access, SSO, and identity/security policies.
• Monitor Microsoft 365 service health and resolve issues within defined SLAs.
• Work with security and infrastructure teams on Microsoft 365 security and compliance requirements.
• Perform administrative activities, configuration changes, migrations, and upgrades.
• Create and maintain technical documentation, SOPs, and operational procedures.
• Provide L2/L3 support and participate in incident, problem, and change management activities.

Mandatory Skills

• Microsoft 365 Administration
• Microsoft Entra ID / Azure AD
• Exchange Online
• Microsoft Teams
• SharePoint Online
• OneDrive
• Microsoft 365 License Management
• MFA / Conditional Access
• Active Directory
• Microsoft 365 troubleshooting
• PowerShell scripting

Good to Have

• Microsoft Intune
• Microsoft Defender
• Microsoft Purview
• Microsoft 365 Security & Compliance
• Exchange Online migration experience
• Automation using PowerShell
• ITIL / ITSM experience