Microsoft 365 Administrator

MS365 Administrator

Location: India - Remote
Job Type: Full-Time
Experience: 2–6 Years

Job Summary

We are looking for an experienced MS365 Administrator II to manage and support our Microsoft 365 environment. The ideal candidate will have hands-on experience with Microsoft 365 tenant administration, Exchange Online, Entra ID, Teams, SharePoint, OneDrive, security, compliance, and Conditional Access.

This is a mid-level role requiring the ability to independently handle moderately complex Microsoft 365 administration, troubleshooting, security, and support activities.

Key Responsibilities

• Manage Microsoft 365 tenant configuration, service settings, domains, and overall tenant health.
• Administer Microsoft 365 licensing, assignments, and usage across different M365 services.
• Manage and troubleshoot Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.
• Administer Entra ID (Azure AD), including users, groups, roles, access, and lifecycle management.
• Configure and maintain Conditional Access, MFA, SSO, and RBAC policies.
• Implement and maintain Microsoft 365 security controls, including Defender for Office 365 and Secure Score recommendations.
• Configure and manage security and compliance policies such as DLP, retention, information protection, and audit logging.
• Resolve escalated end-user issues related to Microsoft 365 services.
• Support user onboarding and offboarding, including account and license provisioning/de-provisioning.
• Monitor Microsoft 365 service health, incidents, license utilization, and tenant status.
• Work with Security and IT teams to address audit findings and drive remediation to completion.
• Use PowerShell for Microsoft 365, Exchange Online, and Entra ID administration and automation.
• Document configuration changes, standard operating procedures, and knowledge base articles.
• Collaborate with cross-functional IT teams on Microsoft 365 upgrades, migrations, and feature rollouts.
• Follow ITSM, incident management, escalation, and change management processes.

Required Skills

• Microsoft 365 tenant administration
• Exchange Online
• Microsoft Teams
• SharePoint Online
• OneDrive
• Entra ID (Azure AD)
• Conditional Access
• MFA and SSO
• Microsoft Purview
• DLP and retention policies
• Defender for Office 365
• Microsoft Secure Score
• PowerShell scripting and automation
• Microsoft 365 licensing administration
• Audit and compliance reporting
• ITSM / ticketing platforms such as ServiceNow or Jira
• Group Policy and endpoint configuration
• Strong troubleshooting and problem-solving skills
• Good stakeholder and communication skills

Required Experience

• 3–6 years of hands-on experience administering Microsoft 365 environments.
• Strong experience with Exchange Online and Entra ID (Azure AD).
• Practical experience with Microsoft 365 security and compliance tools.
• Experience managing Conditional Access, MFA, licensing, and user lifecycle activities.
• Experience handling escalated technical issues and working with cross-functional IT teams.

Education

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Equivalent education combined with relevant certifications may also be considered.

Preferred Certifications

• Microsoft 365 Certified: Administrator Expert (MS-102)
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft 365 Security Administrator / SC-401 certification is a plus.

What We’re Looking For

• Strong hands-on Microsoft 365 administration experience
• Ability to work independently on moderately complex technical issues
• Strong focus on security, compliance, and service reliability
• Customer-focused approach to technical support
• Good documentation and communication skills
• Ability to adapt to changing business and technical requirements

Work Location: Remote, India

Pay: ₹500,000.00 per year

Work Location: Remote