Microsoft 365 Communication

Description:

Product Owner Microsoft 365 Communication
Lead the strategic roadmap for Microsoft 365 communication solutions, including Microsoft Teams, SharePoint, Exchange Online, Viva Engage, and other integrated tools.

• Expertly gather requirements, design solutions, implement changes, and foster continuous improvement in our communication strategies.
• Collaborate closely with cross-functional teams to identify and implement best practices for communication, ensuring a seamless user experience.
• Understand and manage third-party communication services that extend beyond the M365 ecosystem, including SMTP and various third-party chat services.
• Own the service design and integration of communication tools, ensuring alignment with user needs and organizational goals.
• Maintain data governance, security, and compliance standards within all communication platforms.
• Drive initiatives that promote user engagement and satisfaction, leveraging modern communication channels.
• Know-How in conference systems with Microsoft Teams Room-Systems to ensure smooth video conferencing and collaboration experience.
• Provide detailed reports and insights on communication strategies to management, showcasing value addition and user satisfaction metrics.

Qualifications:

• A university degree in computer science, information technology, or a related field.
  • Minimum of 5+ years of hands-on experience with Microsoft 365 tools, including a deep understanding of Teams, Exchange Online, and Viva Engage.
  • Proven experience managing third-party communication solutions and integrations.
  • Strong analytical and problem-solving skills, with the ability to navigate complex communication environments.
  • A user-centric mindset, focusing on service quality and employee experience.
  • Excellent collaboration skills and ability to work in a dynamic, cross-functional team environment.
  • Effective communication skills, with fluency in English; additional languages are a plus.Role & responsibilities

Interested Candidates please share your CV to [email protected]