Microsoft 365 Copilot Developer

About Position:

The Microsoft 365 Copilot Developer will design, build, integrate, deploy, and optimise enterprise conversational agents and automation solutions using Microsoft Copilot Studio, Microsoft 365 Copilot, and Microsoft Power Platform. The role requires hands-on development experience across agent orchestration, enterprise knowledge grounding, workflow automation, APIs, connectors, security, governance, and application lifecycle management.

• Role: Microsoft 365 Copilot Developer
• Location: All Persistent Locations
• Experience: 5 to 8 Years
• Job Type: Full Time Employment

What You'll Do:

• Build and manage Microsoft Copilot Studio agents and conversational workflows.
• Extend Microsoft 365 Copilot with enterprise knowledge, skills, actions, and automated workflows.
• Integrate Copilot solutions with Microsoft 365 applications, REST APIs, plugins, custom connectors, and enterprise systems.
• Develop workflow automation solutions using Microsoft Power Automate.
• Configure enterprise knowledge sources, including SharePoint, Dataverse, websites, and files.
• Publish and manage agents across Microsoft Teams, Microsoft 365 Copilot, SharePoint, and web channels.
• Design prompt instructions, topics, entities, variables, actions, and conversation flows for reliable user experiences.
• Implement deployment strategies across Development, Testing, UAT, and Production environments.
• Apply security, compliance, access control, data loss prevention, and Responsible AI practices.
• Monitor, test, troubleshoot, and optimise agent performance, adoption, and business outcomes.
• Collaborate with business stakeholders, architects, security teams, and platform teams to translate requirements into scalable Copilot solutions.

Expertise You'll Bring:

• Hands-on experience in Microsoft Copilot Studio agent development.
• Strong knowledge of Microsoft Power Platform, including Power Apps and Power Automate.
• Experience with Microsoft 365 integrations across Teams, SharePoint, and Outlook.
• Experience with Power Virtual Agents and migration or modernisation to Copilot Studio.
• Proficiency in REST APIs, custom connectors, plugins, and OpenAPI definitions.
• Experience configuring enterprise knowledge sources such as SharePoint and Dataverse.
• Understanding of Microsoft Entra ID, role-based access control, data loss prevention, and security governance.
• Experience with solution deployment, source control, environment management, and CI/CD pipelines.
• Strong troubleshooting, stakeholder communication, solution design, documentation, and collaboration skills.
• Microsoft Power Platform or Copilot-related certifications will be an added advantage.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalisation for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment.

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."