Microsoft 365 Expert (MSP Environment)

VirtuWorks is an MSP, MSSP, and Microsoft Tier 1 CSP looking for talented, driven and enthusiastic individuals to join our team. Headquartered in Miami, Florida, and servicing customers globally, employment with VirtuWorks offers a fast-paced work environment that is both challenging and rewarding. Selected candidates will be constantly exposed to new technologies, develop new skills, and be incentivized to advance.

Job Duties:

Provide excellent customer service to end-users in implementing and supporting Microsoft 365 and Azure environments via phone, email, chat, remote access and in-person.

Responsibilities include:

• Design, implement, and manage Microsoft 365 services including Exchange Online, SharePoint Online, and Microsoft Defender.
• Configure and maintain Mobile Device Management (MDM) using Intune and Autopilot.
• Manage identity and access through Entra ID (formerly Azure AD).
• Implement and troubleshoot DNS records including MX, DMARC, DKIM, and SPF.
• Leverage Microsoft Purview for data governance, compliance, and information protection.
• Collaborate with clients and internal teams to deliver secure and efficient Microsoft 365 environments.
• Provide expert-level support and documentation for Microsoft 365 deployments and security configurations.

Required Qualifications

Applicants must meet all of the following:

• Active Microsoft Certification (at least one of the following): MD-102, MS-700, SC-100, SC-200, SC-300, SC-400, AZ-104, AZ-120, AZ-140, AZ-305, SC-500, AZ-700, AZ-800, AZ-801
• Mobile Device Management Experience with Intune and Autopilot
• DNS Configuration Expertise including MX, DMARC, DKIM, SPF
• Microsoft 365 Implementation Experience: Exchange Online, SharePoint Online, Microsoft Defender, Microsoft Teams
• Identity Management Experience using Entra ID (Azure AD)
• Compliance & Data Governance Experience using Microsoft Purview

Skill Requirements:

• Bilingual (Fluent in both English and Spanish, verbal and written)
• Strong communication and documentation abilities
• Experience working in an MSP or multi-tenant environment

Personal Requirements

• Must have reliable transportation and a valid driver’s license
• Must thrive in a high-performance environment.
• Must have the ability to multi-task.
• Must be punctual
• Must maintain professional appearance and behavior

Attendance

• Schedule - Full time, Monday-Friday 8:30a-5:30p
• Rotating on-call after hours, weekends, and Holidays
• Location - VirtuWorks Miami HQ and Client Locations (Miami-Dade, Broward, and Palm Beach)
• Must be willing to travel within the tri-county area (Miami-Dade, Broward, Palm Beach) on a daily basis

**This IS NOT a Remote-Work or Work-From-Home position**

**No part-time or subcontractor positions available**

Compensation range based on highly qualified candidates

Equal Opportunity Employer

Job Type: Full-time

Pay: $65,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person