Microsoft 365 Infrastructure Engineer

About Intervest

Intervest is a rapidly growing Global Delivery Hub based in Colombo, Sri Lanka. From our humble beginnings in 2005 supporting Staysure Travel Insurance, we’ve evolved into a dynamic, multientity organization delivering tech and shared services across the entire Staysure Group and its affiliated brands.

We proudly serve as the exclusive technology and services provider within the broader Howsam Capital ecosystem a portfolio of high-growth ventures spanning InsurTech, TravelTech, Retail, and Logistics.

About the Role

The Office 365 Infrastructure Engineer will be responsible for the design, implementation, administration and support of the Microsoft 365 platform, ensuring secure, reliable and efficient collaboration services across the organization.

Job Responsibilities:

• Administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive and Teams.
• Manage Microsoft Entra ID including users, groups, licensing and authentication.
• Administer Microsoft Intune for endpoint management and device compliance.
• Implement and manage Microsoft Defender security technologies.
• Support Microsoft Purview compliance, retention and data governance.
• Manage mail flow, connectors, transport rules, and email security.
• Configure MFA, SSPR and identity lifecycle processes.
• Troubleshoot Microsoft 365 performance and service issues.
• Monitor service health and recommend improvements.
• Manage certificates, DNS records, and Microsoft 365 integrations.
• Participate in project delivery and technical change implementation.
• Provide L3 support and technical mentoring.

Job Requirements:

• 4+ years of practical experience in Microsoft 365 administration, including implementation, configuration, troubleshooting, and Level 3 (L3) support.
• Microsoft 365 Administration – Manage and support Microsoft 365 services, users, and licenses.
• Exchange Online – Administer mailboxes, email security, and Exchange Online configurations.
• Microsoft Teams – Configure and support Teams for collaboration, meetings, and communication.
• SharePoint Online – Manage SharePoint sites, permissions, and document management processes.
• OneDrive – Support OneDrive storage, file sharing, and user access management.

Diversity & Inclusion

At Intervest, we’re proud to be an equal opportunity employer. We believe in the power of diverse perspectives and are committed to creating an inclusive environment where everyone can thrive.

Want to find out more about our culture and journey?

Visit our website: Intervest, technology, people & culture

Careers page: Careers | Intervest