Microsoft Administrator

Job Responsibilities:

Technical Support:

• Provide advanced technical support and troubleshooting for hardware, software, and network infrastructure.

• Collaborate with other IT team members to address escalated support tickets and ensure timely resolution.

• Develop and maintain documentation for troubleshooting procedures, system configurations, and best practices.

• Monitor and provide technical support for all 3rd party services used in the business.

Microsoft 365 Administration:

• Manage and administer Microsoft 365 services, including Exchange Online, Purview, SharePoint Online, Teams, and OneDrive for Business.
• Configure and maintain user accounts, groups, and permissions within the Microsoft 365 environment.
• Monitor service health and performance and implement necessary configurations to optimize Microsoft 365 services.
• Implement security measures such as multi-factor authentication, data loss prevention, and encryption to safeguard organizational data.
• Collaborate with stakeholders to understand business requirements and recommend solutions leveraging Microsoft 365 capabilities.

Network Administration:

• Install, configure, and maintain server operating systems, including Windows Server and Linux distributions.
• Implement and maintain security measures, including firewalls, intrusion detection/prevention systems, and antivirus solutions.

Continuous Improvement:

• Stay updated on emerging technologies, best practices, and industry trends related to system administration and Microsoft 365.
• Identify opportunities for process improvement and automation to enhance system reliability and efficiency.
• Participate in IT projects, including system upgrades, migrations, and deployments, ensuring successful implementation and minimal disruption to operations.

Job Qualifications:

• Proven experience in system administration of at least 7 years.
• Strong proficiency in administering Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
• In-depth knowledge of server operating systems, virtualization technologies, and networking concepts.
• Work experience in installing, configuring and troubleshooting Linux based environments.
• Experience with monitoring systems
• Excellent troubleshooting skills and the ability to analyze complex technical issues and implement effective solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Relevant certifications such as Microsoft Certified is a PLUS: Modern Desktop Administrator Associate, Microsoft Certified: Messaging Administrator Associate, or VMware Certified Professional (VCP) are preferred.

Join our Team and enjoy these benefits:

• HMO coverage after a month for you and a dependent, with Php150k coverage. No limits for additional dependents who will also enjoy the same coverage as yours.
• Free counseling support for mental health through our Employee Assistance Program helping you overcome stress and any life issues.
• Free onsite health consultation with our Company doctor once a week but can still reach out to him through Messenger even outside the office.
• Free Lunch and fruits daily and drinks with a monthly budget of Php4,250.00.
• Free onsite parking for motorcycle and car
• Free Uniform
• Php100,000 life insurance coverage
• Php100,000 accidental and disability coverage
• Leave policy granting 12 days of paid annual leave per year and 5 days paid sick leave per year, any unused leave by the end of December per year will be converted to cash
• Other mandatory leaves such as paternity, maternity, solo parent, VAW-C, Magna Carta of Women
• Salary increment based on performance
• Gratitude celebrations and prizes
• Company sponsored activities such as anniversary party, Halloween, and Christmas party
• Coaching and mentoring