Microsoft Coordinator

About The Role We're looking for a dynamic, relationship-driven sales professional who thrives at the intersection of technology and client success. As a Microsoft Account Coordinator, you possess an innate ability to connect customer needs with cutting-edge cloud and productivity solutions. You are relentlessly proactive, deeply analytical, and energized by the challenge of driving revenue growth while fostering long-term strategic partnerships that accelerate digital transformation for diverse clients.

Experience

• 1+ years of professional experience in sales account management, technology sales support, or customer success roles within the software or cloud services industry.
• Demonstrated track record of assisting in revenue generation initiatives, supporting account executives, and coordinating complex sales cycles from initial outreach to successful closing.
• Prior experience collaborating with cross-functional teams to deliver comprehensive client solutions is strongly preferred.

Key Responsibilities

• Coordinate day-to-day account management activities for a designated portfolio of Microsoft clients to ensure seamless service delivery.
• Drive revenue generation through targeted upselling and cross-selling of Microsoft 365, Azure, and Microsoft Copilot solutions.
• Build and execute comprehensive account plans that align client business goals with Microsoft product capabilities.
• Manage the sales pipeline, track key performance indicators, and prepare accurate forecasting reports.
• Collaborate with technical pre-sales engineers and customer success teams to resolve client inquiries and accelerate adoption.

Required Skills

• Technical (must-have): Proficiency in Microsoft 365 administration and ecosystem, familiarity with Azure cloud services, working knowledge of Microsoft Copilot and AI productivity tools, CRM software navigation.
• Sales & Analytical (must-have): Sales account management, strategic planning, revenue generation, sales pipeline tracking.
• Soft skills: Exceptional verbal and written communication, active listening, negotiation, cross-functional collaboration, time management, and resilience in a fast-paced environment.

Education & Certification

• Bachelor's degree in Business Administration, Marketing, Information Technology, Economics, or a related discipline.
• Relevant professional certifications such as Microsoft Certified: Azure Fundamentals or Microsoft 365 Fundamentals are highly desired and will be viewed as a strong advantage during the evaluation process.

Additional Requirements

• Familiarity with modern sales methodologies such as Challenger Sale or Sandler Training is a significant plus.
• Experience utilizing advanced data visualization tools like Power BI to track account metrics is desirable.
• Candidates with a demonstrable passion for emerging enterprise technologies and artificial intelligence applications in the workplace are strongly encouraged to apply.