Microsoft Copilot Studio Technical Lead

Microsoft Copilot Studio Technical Lead

Experience

8-12+ Years

Location - PAN India

Hybrid

Job Summary

We are seeking an experienced Microsoft Copilot Studio Technical Lead to lead the design, development, deployment, and governance of enterprise-grade AI agents and copilots using Microsoft Copilot Studio, Microsoft 365 Copilot, Power Platform, Azure AI Services, and Generative AI technologies.

The role will be responsible for translating business requirements into scalable AI-driven solutions, providing technical leadership to development teams, establishing best practices, and ensuring successful delivery of intelligent automation and conversational AI solutions across the enterprise.

Key Responsibilities

Solution Design & Architecture

• Lead discovery workshops and convert business requirements into Copilot Studio solution designs.
• Design enterprise-grade copilots, virtual assistants, and AI agents using Microsoft Copilot Studio.
• Define architecture patterns, integration approaches, security controls, and governance frameworks.
• Establish reusable components, accelerators, and best practices for AI solution delivery.

Development & Technical Leadership

• Lead the development of conversational AI solutions using Microsoft Copilot Studio.
• Design and develop custom topics, agent instructions, skills, plugins, connectors, and integrations.
• Build intelligent workflows using Power Automate, Power Apps, and Azure services.
• Integrate enterprise applications using Dataverse, REST APIs, Microsoft Graph API, Azure Functions, and third-party platforms.
• Conduct code reviews and ensure adherence to development standards.
• Provide technical mentorship and guidance to developers and citizen developers.

AI & Agentic Solutions

• Lead implementation of Generative AI, Agentic AI, Retrieval-Augmented Generation (RAG), and multi-agent architectures.
• Configure enterprise knowledge sources including SharePoint, Dataverse, Azure AI Search, ServiceNow, and other business systems.
• Design orchestration strategies using topics, tools, connectors, MCP integrations, and agent flows.
• Optimize agent performance, prompt design, and response quality.

Governance, Security & Compliance

• Establish AI governance, security, compliance, and responsible AI practices.
• Implement DLP policies, access controls, authentication, and authorization mechanisms.
• Define operational procedures, deployment standards, and lifecycle management processes.
• Ensure solutions comply with organizational and regulatory requirements.

Delivery & Stakeholder Management

• Work closely with business stakeholders, architects, delivery managers, and customers.
• Lead Proof of Concepts (PoCs), Minimum Viable Products (MVPs), and enterprise implementations.
• Support effort estimation, solution planning, and technical proposal creation.
• Drive adoption, knowledge transfer, and enablement programs.

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience with Microsoft Copilot Studio.
• Expertise in Power Platform (Power Apps, Power Automate, Dataverse).
• Experience with Microsoft 365 and Azure services.
• Knowledge of Azure OpenAI, Azure AI Search, and Generative AI concepts.
• Strong understanding of LLMs, Prompt Engineering, Agentic AI, and RAG architectures.
• Experience with REST APIs, Microsoft Graph API, and custom connector development.
• Proficiency in one or more programming languages: C#, Python, JavaScript, or PowerShell.
• Experience with DevOps, CI/CD pipelines, and solution deployment.

Leadership Skills

• Technical team leadership and mentoring experience.
• Strong stakeholder management and customer-facing skills.
• Excellent analytical, troubleshooting, and problem-solving capabilities.
• Ability to lead workshops, architecture discussions, and solution reviews.

Preferred Certifications

• Microsoft Certified: Power Platform Solution Architect Expert
• Microsoft Certified: Power Platform Developer Associate
• Microsoft Copilot Studio Certifications
• Azure AI Engineer Associate
• Azure Solutions Architect Expert