Microsoft Dynamics 365 F&O Functional Solution Architect

Role: Microsoft Dynamics 365 F&O Functional Solution Architect

Location: Remote

**Preferred W2**

Role Overview

We are seeking an experienced, hands-on Microsoft Dynamics 365 Finance & Operations (F&O) Functional Solution Architect to support enterprise application implementations and modernization initiatives for healthcare and public-sector customers.

The ideal candidate will have strong functional knowledge of Dynamics 365 F&O, experience leading business requirements discussions, and the ability to translate complex business needs into practical, scalable solutions.

This is a delivery-focused role requiring active participation throughout the implementation lifecycle, from discovery and requirements gathering through solution design, hands-on configuration, prototyping, testing, and production deployment.

The candidate must have excellent communication skills, be comfortable engaging directly with customers, and demonstrate the ability to independently evaluate requirements, recommend solutions, and collaborate with technical and functional delivery teams.

Key Responsibilities

1. Requirements Gathering and Business Process Analysis

• Lead discovery workshops with business users, stakeholders, and customer IT teams.
• Gather, analyze, document, and validate functional and operational requirements.
• Understand existing business processes, identify gaps, and recommend improvements using standard Dynamics 365 F&O capabilities.
• Perform fit-gap analysis and define future-state business processes.
• Translate business requirements into functional specifications, user stories, acceptance criteria, and solution designs.
• Collaborate with Business Analysts, Product Owners, and Project Managers to prioritize and refine requirements.
• Facilitate customer discussions to clarify business rules, workflows, dependencies, and exceptions.

2. Functional Solution Architecture and Design

• Own functional solution design across applicable Dynamics 365 F&O modules and business processes.
• Design end-to-end functional solutions aligned with customer business requirements.
• Evaluate standard Dynamics 365 functionality and recommend configuration-based solutions wherever possible.
• Identify scenarios requiring customizations, integrations, or extensions and collaborate with Technical Architects to define appropriate solutions.
• Define business workflows, functional configurations, security requirements, and cross-module dependencies.
• Prepare functional design documents, process flows, configuration documentation, and solution architecture artifacts.
• Review solution options with customers and obtain agreement on functional designs.

3. Hands-On Configuration and Prototyping

• Independently configure Dynamics 365 F&O functionality to validate business requirements.
• Build functional prototypes, proof-of-concepts, and working demonstrations using standard Dynamics 365 capabilities.
• Demonstrate proposed solutions to customer stakeholders and incorporate feedback into functional designs.
• Conduct Conference Room Pilots (CRPs) and end-to-end business process walkthroughs.
• Validate functional feasibility before handing requirements to development teams.
• Troubleshoot configuration issues and recommend practical solutions.
• Ensure prototypes and approved configurations are documented and transferred into the delivery lifecycle.

4. Delivery and Implementation Support

• Actively participate in Agile delivery, including sprint planning, backlog grooming, design reviews, and sprint demonstrations.
• Work closely with technical teams to translate functional requirements into implementation-ready designs.
• Provide ongoing functional clarification to developers and testing teams.
• Review developed functionality against approved business requirements.
• Identify dependencies, design gaps, delivery risks, and opportunities for process improvement.
• Support multiple functional workstreams and coordinate cross-module dependencies.
• Participate in solution reviews and ensure consistency with the agreed functional architecture.

5. Testing, Data Migration and Deployment

• Define functional testing scenarios and acceptance criteria.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), and end-to-end process validation.
• Assist with defect analysis, troubleshooting, and resolution.
• Provide functional guidance for data migration, mapping, validation, and reconciliation.
• Support cutover planning, deployment readiness, go-live, and hypercare.
• Ensure functional documentation, configuration records, and knowledge transfer materials are complete.

6. Customer Engagement and Communication

• Act as a trusted functional advisor to business stakeholders and customer leadership.
• Lead customer workshops, solution walkthroughs, and design discussions.
• Communicate technical and functional concepts in clear business language.
• Present alternative solutions, business impacts, dependencies, and implementation tradeoffs.
• Challenge requirements constructively and recommend solutions aligned with Dynamics 365 best practices.
• Work effectively with onshore/offshore teams, technical architects, functional consultants, and program leadership.
• Proactively communicate risks, issues, and decisions impacting functional delivery.

Required Qualifications

• 10+ years of ERP functional consulting or implementation experience, including 5+ years working with Microsoft Dynamics 365 F&O or Dynamics AX.
• Experience working as a Functional Solution Architect, Functional Lead, or Senior Functional Consultant with solution design responsibilities.
• Experience with at least two full-cycle ERP implementations.
• Strong functional knowledge of Dynamics 365 F&O and hands-on configuration experience in one or more core functional areas.
• Proven experience conducting requirements workshops, business process analysis, and fit-gap assessments.
• Demonstrated ability to independently develop functional prototypes and demonstrate working solutions to customers.
• Experience creating functional designs, user stories, acceptance criteria, and processing documentation.
• Good understanding of Dynamics 365 F&O architecture, workflows, integration touchpoints, and cross-module dependencies.
• Experience supporting Agile delivery, SIT, UAT, and production deployment.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent verbal and written communication skills, including customer presentations and workshop facilitation.
• Ability to work independently and collaboratively within a distributed delivery team.
• Bachelor’s degree in computer science, Information Systems, Business, or a related discipline, or equivalent practical experience.