Microsoft Dynamics 365 Functional Consultant

Microsoft Dynamics 365 F&O Finance Functional Consultant

Experience: 8+ Years
Role Type: Client-Facing Functional Consultant
Project: Application Support & Enhancements for a Global Retail Client

We are looking for an experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Finance Functional Consultant to support and enhance the finance applications of a global retail client.

The ideal candidate should have strong hands-on expertise in D365 F&O Finance modules, production/application support, incident management, root cause analysis, enhancements, functional documentation, and testing. This role requires close collaboration with finance stakeholders, business users, developers, and support teams.

Key Responsibilities

• Provide end-to-end functional support for Microsoft Dynamics 365 F&O Finance applications.

• Own and resolve finance-related incidents, service requests, defects, and enhancement requirements.

• Perform requirement gathering, impact analysis, root cause analysis, and functional solution design.

• Configure, troubleshoot, and support core Finance modules including:

• General Ledger (GL)

• Accounts Payable (AP)

• Accounts Receivable (AR)

• Cash & Bank Management

• Fixed Assets

• Financial Dimensions

• Journals, Posting Profiles, Workflows, and Financial Reporting

• Work on enhancements and customized D365 processes in collaboration with development and technical teams.

• Analyze Finance integration points with Procurement, Inventory, Sales, Manufacturing, and other SCM processes.

• Support Freight Consolidation and related order, inventory, and finance processes.

• Prepare Functional Design Documents (FDD), requirement documents, test cases, test evidence, and user documentation.

• Perform functional, regression, integration, and UAT testing for bug fixes and enhancements.

• Support production releases and perform post-production validation.

• Use Azure DevOps for managing requirements, backlog items, defects, testing, and releases.

• Work directly with client stakeholders and finance users to understand issues, provide updates, and drive timely resolution.

• Proactively manage dependencies, risks, and escalations across functional and technical teams.

Required Skills & Experience

• 7+ years of experience in Microsoft Dynamics AX / D365 Finance & Operations.

• Strong hands-on experience in D365 F&O Finance Functional Consulting.

• Expertise in:

• General Ledger (GL)

• Accounts Payable (AP)

• Accounts Receivable (AR)

• Cash & Bank Management

• Fixed Assets

• Financial Dimensions

• Account Structures and Posting Profiles

• Journals, Workflows, Period Close, and Financial Reporting

• Strong experience in Production Support / AMS environments.

• Experience handling Incidents, Service Requests, Defects, RCA, and Enhancements.

• Experience in requirement analysis, functional solution design, and FDD preparation.

• Strong experience in Functional Testing, Regression Testing, Integration Testing, and UAT.

• Good understanding of Finance and SCM integration, including Procurement, Inventory, and Sales processes.

• Experience working with customized D365 F&O solutions.

• Hands-on experience with Azure DevOps or similar tools.

• Strong analytical, problem-solving, documentation, and stakeholder management skills.

• Excellent client-facing and communication skills.

Preferred Skills

• Experience in the Retail industry.
• Knowledge of Freight Consolidation processes.
• Experience with Data Migration.
• Experience working in multi-legal entity or global environments.
• MB-310 certification is an added advantage.