Microsoft Dynamics 365 power platform developer

Role & responsibilities

Key Responsibilities • Bachelors or Masters degree in computer science, Information Technology or related field. • 6+ years of software development experience designing, developing, and configuring Microsoft Dynamics 365 CRM solutions across the Sales and Customer Service modules to meet business requirements. • Develop and maintain client-side scripting (JavaScript) for form customizations, business logic, and enhanced user experience. • Design, build, and deploy Plugins and Custom APIs to extend and automate Dynamics 365 functionality. • Build and maintain Power Automate flows to streamline business processes and automate workflows across CRM and connected systems. • Develop and support Canvas Apps (screens) and Custom Pages within the Power Platform to deliver tailored user experiences. • Design and implement integrations between Dynamics 365 and external/third-party systems, ensuring reliable, secure, and performant data exchange. • Support and contribute to Omnichannel for Customer Service configurations and enhancements (good to have). • Perform root-cause analysis and troubleshooting of system issues, performance bottlenecks, and integration failures; implement effective fixes and preventive measures. • Participate in solution design discussions, providing technical recommendations aligned with Dynamics 365 and Power Platform best practices. • Collaborate with functional consultants, business analysts, and QA teams to ensure solutions are delivered on time and meet quality standards. • Create and maintain technical documentation, including design specifications, configuration details, and support/troubleshooting guides. • Ensure adherence to CRM development standards, security roles, and data governance practices. Required Skills & Experience • Strong hands-on experience developing and configuring Microsoft Dynamics 365 CRM, specifically Sales and Customer Service modules. • Proven development experience with JavaScript, Plugins, and Custom APIs within the Dynamics 365 ecosystem. • Hands-on experience with the Power Platform, including Power Automate flows and Canvas App screens / Custom Pages. • Demonstrated experience designing and implementing integrations between Dynamics 365 and external systems (e.g., REST/SOAP APIs, middleware, third-party applications). • Proficient in leveraging GitHub Copilot for AI-assisted coding and productivity gains. • Good to have: working knowledge of Omnichannel for Customer Service. • Strong troubleshooting skills, with the ability to diagnose and resolve complex system, integration, and performance issues. • Solid understanding of Dynamics 365 data model, security model, solution management (managed/unmanaged solutions), and ALM practices. • Familiarity with Dataverse, Web API, and standard authentication mechanisms (OAuth, Azure AD App Registrations).

Skills Required: SOAP, GCP, REST APIs, MS dynamics, Power Automate, Middleware, GitHub, JavaScript, Microservices.

Experience Required: Engineer 3 Exp: Proficient In 2 coding lang. or adv. Prac. in 1 lang. 6+ years in IT; 4+ years in development

Skill Required: Microsoft Dynamics 365/ Power platform developer

6+ Experience

Location - Chennai Preferred

Work Mode: 4 days work from office

Permanent Parent Payroll with V2 soft

POC: Momitha Manna S

Interested Candidate can send your updated resume to: [email protected]

Notice period: Immediate to 15days