Microsoft Enterprise Manager

About us

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM's Dynamics 365 Enterprise practice (D365), which supports Dynamics 365 Finance & Supply Chain (F&SC), is a group of highly specialized, multi-disciplined individuals with experience in ERP implementations, industry, technology consulting, and project management. We desire a confident individual who can think strategically and who can assist in building and managing a team of consultants with diverse skill sets. This individual should be versed in project and program management, while also being task oriented and capable of meeting the tight deadlines that often come with implementation-related work. We are seeking an individual looking for career growth in a fast-paced environment, with accelerated leadership opportunities, and a rewarding work-life balance. Ideally, we are looking for candidates with 8+ years of experience implementing D365 and managing implementation teams, with deep functional depth in F&SC.

Key Responsibilities

• Manage the USI D365 F&SC practice delivery quality and timelines.
• Work closely with US counterparts to manage workload and client deliverables.
• Manage consulting resource assignments across multiple concurrent projects.
• Provide solution oversight and design review for complex engagements; serve as the senior functional and delivery escalation point.
• Assist in recruiting, interviewing, and hiring new talent into USI to support growth.
• Coach, mentor, and develop consultants and team leads, including formal performance management (talent development).

Required Qualifications

• 10+ years of experience implementing Microsoft Dynamics 365 solutions.
• 5+ years of experience managing consulting teams and/or a delivery practice.
• Demonstrated functional depth in D365 F&SC (preferred) or another D365 product line.
• Fluent in English, with strong communication, interpersonal, and stakeholder-management skills.

Proficient in key end-to-end business processes including, but not limited to:

• Lead to Quote
• Order to Cash
• Procure to Pay
• Record to Report
• Receive to Ship (warehouse management)
• Plan to Produce (manufacturing)

Preferred Qualifications & Certifications

• Microsoft certifications across the relevant D365 product line(s) e.g., MB-300 / MB-310 / MB-330 for F&SC functional or solution-architect certifications preferred.
• Experience with implementation methodologies (Microsoft Success by Design or Sure Step) and full-lifecycle delivery.
• Program / project management credentials (PMP, Scrum) a plus.
• Power Platform, Azure DevOps, and Microsoft Lifecycle Services (LCS) familiarity.
• Experience serving middle-market clients across manufacturing, distribution, and professional services.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].