Microsoft Infrastructure Engineer

Position Summary

We are looking for a skilled Microsoft Intune End User Computing (EUC) Engineer with 5+ years of experience in endpoint management, device administration, and end-user support. The ideal candidate will have strong expertise in Microsoft Intune, Microsoft Endpoint Manager, Autopilot, Entra ID (Azure AD), and Microsoft 365 , along with a solid understanding of EUC operations and workplace technologies.

Key Responsibilities

• Microsoft Intune Administration.
• Manage and administer Microsoft Intune for Windows, macOS, iOS, and Android devices.
• Configure and deploy device compliance policies, configuration profiles, and security baselines.
• Implement and manage Windows Autopilot for zero-touch device provisioning.
• Deploy and manage applications through Intune.
• Monitor device compliance, security posture, and endpoint health. Troubleshoot Intune enrollment, policy deployment, and application deployment issues.
• Manage Conditional Access policies in collaboration with security teams.
• Support Microsoft Defender for Endpoint integration and endpoint protection policies.

Required Skills

Technical Skills

• Experience with Microsoft Operating Systems in an enterprise environment.
• Familiarity with vulnerability scanning tools such as Tenable or Nessus.
• Experience supporting endpoint security or vulnerability remediation Working knowledge of PowerShell scripting (writing, testing, or modifying scripts).
• Proficiency with Microsoft Office Products.
• Experience using Microsoft Teams for collaboration and meetings Working experience with ServiceNow (change management, ticket management, etc.).
• Familiarity with remote support tools (BeyondTrust preferred).
• Perform OS deployments, upgrades, patch management, and software packaging.
• Troubleshoot hardware, software, and connectivity issues.
• Support VIP users and business-critical stakeholders.
• Maintain asset inventory and lifecycle management processes.

Required Qualifications

• Bachelor's Degree in Computer Science, IT, or related field.
• 5+ years of experience in Microsoft Intune, Endpoint Management, or EUC environments.
• Experience managing enterprise endpoint environments.
• Excellent troubleshooting and customer service skills.
• Strong verbal and written communication skills.
• Automation.
• Reporting.
• Develop PowerShell scripts for automation and operational efficiency. Generate compliance, inventory, and endpoint security reports.
• Create and maintain technical documentation and SOPs.