White Horse Manpower Consultancy
Microsoft Office 365 Support Engineer hyderabad 1+yrs EXP
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹400,000 – ₹700,000 / year
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
Troubleshoot Windows, Microsoft 365, Office, Surface other Microsoft products
Handle technical queries through voice, chat email
Diagnose issues through effective questioning provide clear solutions
Handle How-To queries guide customers on product
Required Candidate profile
Promote relevant self-service resources online documentation
Identify recurring issues and collaborate with internal technical teams
Adhere to SLA, quality, CSAT, FCR resolution-time targets
Perks and benefits
Plus incentives and Bonuses
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