Microsoft Workplace Support Specialist

AI Enablement & Modern Workplace Support Specialist

We're looking for someone who enjoys being at the forefront of new technology adoption and helping businesses get real value from modern workplace tools.

This role will play a key part in supporting the rollout of AI capabilities across the organisation, working closely with Corporate IT and the R&D team to ensure users have the right tools, access, licensing, and support in place.

If you've worked in Microsoft 365 environments, supported end users, managed Azure AD/Entra ID, licensing, or been involved in a Microsoft Copilot rollout, this could be a great fit.

What you'll be doing

• Supporting the rollout and adoption of AI tools across the business
• Assisting with Microsoft Copilot enablement and user support
• Managing Microsoft licensing, billing and access requests
• Supporting Azure AD / Entra ID administration
• Providing Windows and end-user support where required
• Working with the R&D team to help mobilise and scale AI initiatives
• Partnering with business stakeholders to drive adoption and improve user experience

We'd love to hear from you if you have experience with:

• Microsoft 365 administration
• Azure AD / Entra ID
• Microsoft licensing and user provisioning
• Desktop Support or End User Computing (EUC)
• Windows environments
• Microsoft Copilot or AI tool enablement
• GitHub Copilot (highly regarded)