MicroStrategy Business Intelligence

About the role

Configure, install, administer, operate, upgrade, monitor, sustain, and support existing business intelligence platforms and other related infrastructure. You will also be responsible for service delivery across these platforms.

Key responsibilities

• Swiftly resolve disruptions to technology services to minimize user impacts and maintain service levels
• Review the production readiness of technology solution implementations and application deployments and coordinate next steps across involved teams
• Oversee and provide guidance on analysis of performance trends and actions being taken for preventing potential impacts
• Use logic as a problem-solving tool
• Demonstrate understanding of statistical models for problem analysis
• Actively help team members and make suggestions to improve practices
• Perform deployments, job scheduling, and monitoring platforms
• Participate in an On-Call rotation
• Maintain root cause analysis skills for investigation of incidents impacting technology availability
• Review capacity utilization for trends and raise awareness across teams to address areas of excess and shortages

About you

• 3+ years of relevant experience
• In-depth knowledge and expertise in business intelligence tools
• Experience managing Business Intelligence platforms including Qlik, MicroStrategy, Business Objects and Power BI
• Experience with programming languages like Python, Terraform, Ansible and other deployment software
• Solid understanding of the broader technology portfolio
• Experience managing services running on both Linux and Windows Operating Systems on-premises and in AWS
• Root cause analysis skills for investigation of incidents impacting technology availability
• Administers processes and procedures related to code management
• Stays abreast of industry trends and technologies