Mid Business Analyst

About the role

The Business Analyst will support the analysis, design, and implementation of enterprise and operational systems. This role focuses on understanding business needs, documenting requirements, improving processes, and collaborating with technical and non-technical teams to deliver effective solutions.

Key responsibilities

• Gather, analyze, and document business requirements through interviews, workshops, and workflow studies.
• Translate business needs into clear functional specifications, user stories, or process documents.
• Map current vs. future-state workflows and assist in identifying improvement opportunities.
• Participate in operational audits and workflow assessments to identify bottlenecks and automation potentials.
• Support the design of optimized processes that improve efficiency and reduce manual work.
• Support implementation and enhancement of enterprise systems.
• Work with cross-functional teams (developers, QA, product, operations) to ensure solutions align with business requirements.
• Prepare wireframes, prototypes, and process diagrams to support solution design discussions.
• Support the creation and execution of test cases, test scripts, and UAT documentation.
• Facilitate discussions between business users, developers, and external partners.

Qualifications:

• Bachelor's degree in Information Technology, Business, Computer Science, or related field.
• 2–4 years of experience as a Business Analyst or Business Systems Analyst.
• Strong knowledge of requirements gathering, documentation, and process mapping.
• Experience working with enterprise platforms such as HRIS, financial systems, EHR, or similar systems.
• Familiarity with project management or collaboration tools such as JIRA, Trello, Monday.com, MS Teams, or Google Workspace.
• Basic understanding of QA/testing activities.
• Strong analytical skills with proficiency in Excel; familiarity with SQL is a plus.
• Excellent communication and stakeholder coordination abilities.