Mid-Level Network Analyst

About the role

We are seeking a Network Analyst to join a large and complex enterprise technology environment. This is an excellent opportunity for a networking professional who is looking to build their career within a highly experienced team supporting critical network infrastructure. The role will initially focus on day-to-day network operations, administration, support, maintenance, and configuration activities across a large-scale enterprise network. You'll work closely with senior engineers and technical teams to ensure network services remain secure, reliable, and performant.

Key responsibilities

• Support and maintain enterprise LAN, WAN, wireless, and network security environments.
• Perform network administration, configuration, and operational support activities.
• Investigate, troubleshoot, and resolve network incidents and service requests.
• Manage and action tickets through ServiceNow and related ITSM platforms.
• Participate in planned maintenance activities, upgrades, and deployments, including occasional after-hours work.
• Work with internal teams, vendors, and service providers to ensure high levels of network availability and performance.
• Assist with network documentation, procedures, and knowledge transfer activities.
• Contribute to service improvement initiatives and operational efficiencies.
• Support project delivery activities as required.

About you

• Experience in a Network Analyst, Network Administrator, NOC, Infrastructure Support, or similar networking role.
• Strong understanding of networking fundamentals including TCP/IP, routing, switching, VLANs, DNS, DHCP, and WAN technologies.
• Experience supporting enterprise network environments.
• Exposure to Cisco networking technologies.
• Strong troubleshooting and problem-solving capabilities.
• Familiarity with ServiceNow or similar ticketing systems.
• Excellent communication skills with the ability to work effectively across technical and non-technical teams.
• Relevant certifications such as CCNA or equivalent networking qualifications are highly regarded.
• Exposure to firewalls, wireless networking, automation tools, or Cisco ACI is advantageous but not essential.