Middleware Support Engineer

Key Responsibilities Middleware Administration & Support:

• Install, configure, and maintain Apache, IBM WebSphere, Tomcat, and IIS environments across development, QA, and production.
• Manage application deployments, patches, upgrades, and environment refreshes.
• Monitor system performance and troubleshoot issues related to middleware, integrations, and application connectivity.
• Configure and manage clustering, load balancing, and high‑availability setups.

Performance & Optimization

• Analyze logs, thread dumps, and performance metrics to identify bottlenecks.
• Tune JVMs, web servers, and application servers for optimal performance.
• Implement caching, connection pooling, and resource optimization strategies.

Security & Compliance

• Apply security patches, SSL/TLS certificates, and hardening standards.
• Work with security teams to ensure compliance with corporate and regulatory requirements.
• Manage authentication/authorization integrations (LDAP, SSO, OAuth, etc.).

Automation & DevOps Integration

• Develop scripts (Shell, Python, PowerShell, etc.) to automate deployments, monitoring, and maintenance tasks.
• Integrate middleware components with CI/CD pipelines (Jenkins, GitLab, Azure DevOps, etc.).
• Support containerization and cloud migration efforts where applicable.

Incident & Change Management

• Provide L2/L3 support for middleware‑related incidents and service requests.
• Participate in on‑call rotation for critical production support.
• Document changes, configurations, and troubleshooting procedures.

Collaboration & Communication

• Work closely with application developers, DBAs, network engineers, and security teams.
• Provide technical guidance and mentorship to junior team members.
• Participate in architecture discussions and contribute to middleware strategy.

Required Skills & Qualifications

• Strong hands‑on experience with Apache HTTP Server, IBM WebSphere, Tomcat, and IIS.
• Solid understanding of HTTP/S, J2EE architecture, web services, and application hosting.
• Experience with Linux/Unix and Windows Server environments.
• Familiarity with load balancers, reverse proxies, and network fundamentals.
• Proficiency in scripting (Shell, Bash, Python, PowerShell).
• Experience with monitoring tools (Zabbix, etc.).
• Knowledge of SSL certificates, keystores, truststores, and security protocols.
• Strong analytical and troubleshooting skills.

Soft Skills

• Strong communication and documentation abilities.
• Ability to work under pressure in mission‑critical environments.
• Collaborative mindset with a focus on continuous improvement.
• Attention to detail and commitment to operational excellence.

Salary $18000 - $25000, based on skills