Middleware Systems Infrastructure Lead

Experienced in Middleware administrator, specializing in IBM WebSphere Application Server as an L2.

• Install, configure, and maintain IBM WebSphere Application Server (WAS), Apache HTTP Server.
• Manage and support the full lifecycle of middleware systems including installation, configuration, deployment, maintenance, and troubleshooting.
• Lead the deployment of applications on WebSphere, Apache, Tomcat ensuring seamless integration and efficient application delivery.
• Collaborate with development teams to troubleshoot deployment-related issues, optimize configurations, and automate deployment processes.
• Monitor middleware environments (WAS, Apache, Tomcat) for performance issues, conducting tuning and optimization to ensure optimal performance and scalability.
• Perform capacity planning and performance analysis to meet application performance requirements and business objectives.
• Implement and enforce security measures across middleware environments, including SSL/TLS configuration, authentication, and authorization mechanisms.
• Familiarity with database technologies is a must e.g. PostgreSQL, Db2, Oracle, MySQL, , with the ability to perform database-related tasks and troubleshooting.
• Proficiency in scripting languages such as Shell scripting with ability to manage the automations and maintenance to be updated via scripts.
• Work with security teams to identify vulnerabilities, apply patches, and ensure compliance with security policies and standards.
• Diagnose and resolve complex issues related to middleware configurations, application performance, and system functionality within defined SLAs.
• Manage and resolve critical incidents, ensuring effective communication with stakeholders and timely issue resolution.
• Develop and implement backup and recovery strategies for middleware environments to ensure data integrity and disaster recovery readiness.
• Regularly test and validate backup procedures and disaster recovery plans to maintain system resilience and availability.
• Collaborate closely with cross-functional teams including development, operations, and support to ensure seamless integration and support of middleware systems.
• Provide technical guidance and support to junior team members, promoting knowledge sharing and skill development.
• Maintain comprehensive documentation of middleware configurations, procedures, and troubleshooting steps.
• Develop and update standard operating procedures (SOPs) and best practices for middleware administration and support.
• Expertise in IBM WebSphere Application Server, Apache HTTP Server, configuration, and troubleshooting.
• Good knowledge of IT Service Management (ITSM) tools such as ServiceNow, SMAX, JIRA, etc and working in agile based teams.

Desired Skills:

• Willingness to work in 24x7x365 environments to support critical operations and respond to incidents as needed.
• Relevant certifications (e.g., IBM Certified System Administrator - WebSphere Application Server, Red Hat Certified Engineer (RHCE), AWS Cloud certifications) are advantageous.
• Familiarity with ITIL practices and certification preferred to ensure adherence to industry best practices and service management standards.

Total Experience Expected: 06-08 years