Migration Assistant -Melbourne CBD

About Us:

Australia Visa Link is a migration, education, and investment agency established in 2009. We have helped tens of thousands migrate to Australia, with up to a 95% success rate.

Australia Visa Link has a number of registered migration agents that specialize in school applications, student visas, skilled and business investment immigration, employer-sponsored visa, partner visa, and visa refusal appeal. We provide professional migration and education advice while applying for courses and visas.

Our roles:

Education and Immigration Administration Assistant

Key Responsibilities

Assist the Registered Migration Agent with the following tasks:

• Handling client inquiries, collecting relevant documents, drafting Statements of Purpose (SOP), and preparing and submitting visa and school applications;
• Conducting research on migration policies and case law, and providing findings to the migration agent;
• Liaising with education providers regarding course information and application requirements;
• Communicating with school admission teams to follow up on student applications and offer letters in a timely manner;
• Communicating with clients via phone, email, and in-person to convey document requirements and respond to non-legal questions related to document preparation;
• File management: sorting, categorising, and archiving client files, maintaining the database, and ensuring client information is updated regularly;
• Data entry: accurately completing various application forms and checking for errors.

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Requirements

• Bachelor's degree or above from an Australian institution;
• Excellent communication skills in both English and Mandarin, with particularly strong English writing ability;
• Mandatory Mandarin language proficiency required for client communication and document preparation;
• Native-level Mandarin proficiency is essential for effective client communication and accurate document preparation;
• Upper-intermediate English proficiency level (B2) required for professional communication and written tasks;
• Ability to work under pressure and meet deadlines;
• Strong attention to detail and task execution skills;
• Proficiency in MS Word, Excel, Adobe PDF Pro, and other office software;
• Relevant experience preferred but not essential; must demonstrate a positive work attitude and willingness to learn;
• Must have full working rights in Australia.