MIS Executive

Job Title

MIS Executive

Location

New Delhi

Job Type

Full time

Responsibilities

• Data collection and consolidation: Collect participant, training, attendance, assessment, certification and centre-level data from authorised project teams and partners, as applicable. Maintain standard data-collection formats, master trackers and reporting calendars; follow up proactively on missing or delayed submissions. Consolidate data from field teams, trainers, centres, LMS/MIS platforms and approved source documents into a single, controlled reporting view.
• Data quality and validation: Check data for completeness, accuracy, consistency, duplicates and logical errors before inclusion in any report. Reconcile reported figures with source records and system data; maintain an exception log and coordinate closure of identified gaps. Apply approved definitions, naming conventions, cut-off dates and version controls across all project reports.
• MIS reporting and dashboards: Prepare daily, weekly, monthly and ad hoc reports in the formats and timelines agreed with project leadership and Cisco stakeholders. Track planned versus actual performance, participant reach, attendance, training completion, assessment outcomes, certification and other approved indicators. Develop clear Excel/Google Sheets dashboards and presentation-ready summaries that highlight trends, variances, risks and pending actions.
• System and database management: Enter, update and maintain data in approved project systems, spreadsheets, CRM/LMS tools or portals without creating parallel uncontrolled records. Maintain master data, data dictionaries, folder structures, file naming, access controls and backups in line with project protocols. Support users in resolving routine data-entry, template and reporting issues, and escalate system defects through the defined channel.
• Documentation, compliance and audit readiness: Maintain orderly digital records of reports, attendance evidence, assessment files and other approved supporting documents. Provide reconciled data and evidence for internal reviews, partner reviews, audits and monitoring visits within agreed timelines. Protect personal and project data; share information only through authorised channels and strictly follow consent, confidentiality and retention requirements.
• Coordination and continuous improvement: Coordinate closely with the Project Manager, field coordinators, trainers, centre teams, monitoring teams and relevant support functions. Flag reporting delays, unusual trends and delivery risks early, with a concise explanation and proposed next action. Improve templates, controls and reporting processes to reduce manual errors and turnaround time.

Education and Experience

• Graduate degree in Statistics, Mathematics, Computer Applications, Information Technology, Commerce, Economics, Management or a related discipline.
• Typically 2-4 years of experience in MIS, data management, reporting or project operations; experience in education, skilling, CSR or development-sector projects is desirable.
• Experience working with dispersed field teams, training centres or implementation partners will be an advantage.

Technical Skills

• Strong command of Microsoft Excel, including PivotTables, lookup functions, SUMIFS/COUNTIFS, logical formulas, charts, data validation and data cleaning.
• Working knowledge of Google Sheets, PowerPoint and collaborative document tools; Power Query and Power BI/Tableau exposure is desirable.
• Comfort with online MIS/CRM/LMS platforms, large datasets and structured file management.
• Ability to convert raw data into concise, accurate and reader-friendly reports.

Core Competencies

• High attention to detail and ownership of deadlines
• Analytical thinking and practical problem-solving
• Clear written and verbal communication in English and Hindi
• Integrity, discretion and responsible handling of personal data
• Ability to prioritise multiple reporting requests in a fast-moving project environment

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