N
Navigant International
Mis Executive
Skills
Data Analysis
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹300,000 / year
Location:
Delhi, India
Work mode:
Onsite
Published on:
21 August 2026
What they need
Call on 935473927
Job Responsibilities
- Prepare and maintain daily, weekly, and monthly MIS reports.
- Manage operational data and generate performance reports for management.
- Prepare reports related to attendance, productivity, targets, SLA, AHT, login hours, and other BPO KPIs.
- Collect, analyze, and validate data from different teams and processes.
- Create dashboards, trackers, and automated reports using MS Excel.
- Monitor data accuracy and ensure timely submission of reports.
- Coordinate with Operations, HR, Quality, and other departments for data requirements.
- Identify trends, gaps, and performance issues through data analysis.
- Maintain databases and ensure proper documentation of reports.
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