MIS Executive - Gurugram

Roles & Responsibilities

• Prepare and circulate daily, weekly, and monthly MIS reports.
• Maintain and update operational trackers, dashboards, and databases.
• Collect, consolidate, validate, and analyse data from multiple sources.
• Monitor key operational metrics such as orders, TAT, cancellations, pending cases, productivity, and service performance.
• Identify data discrepancies and coordinate with relevant teams for correction.
• Prepare ad-hoc reports and analysis as required by management.
• Track order/service status and highlight pending or delayed cases.
• Support the Operations team with data-driven insights and performance analysis.
• Maintain proper documentation and ensure data confidentiality.
• Coordinate with Tech, Finance, Operations, and other stakeholders for data/reporting requirements.

Preferred Candidate Profile

• Graduate in any discipline with 2-4 years of experience in MIS, Operations Reporting, Data Management, or Business Operations.
• Strong proficiency in Advanced MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, COUNTIFS, IF, conditional formatting, and data cleaning.
• Good understanding of MIS reporting, data analysis, and operational performance tracking.
• Hands-on experience with Google Sheets is preferred.
• Knowledge of Power BI, Tableau, or SQL will be an added advantage.
• Strong analytical and problem-solving skills with excellent attention to detail and data accuracy.
• Good communication and stakeholder coordination skills.
• Ability to manage multiple reports, deadlines, and ad-hoc requests effectively.
• Proactive approach towards identifying reporting gaps and improving processes.