MIS Executive- Rotational Shift

MIS – Alarm Monitoring

Key Responsibilities

• Monitor telecom site alarms and identify site-down incidents, outages, and other network-related issues.
• Immediately escalate critical alarms and site-down issues to the Reporting Manager and concerned Field Technicians for prompt resolution.
• Follow up with field teams to ensure timely issue resolution and minimize site downtime.
• Prepare and maintain daily, weekly, and monthly MIS reports on outages, alarms, and technician performance.
• Collect, validate, and consolidate operational data from field teams and monitoring systems.
• Track pending issues, outage duration, and corrective actions.
• Maintain proper records of site incidents, escalations, and closure status.
• Coordinate with field technicians, and operations teams to ensure smooth telecom operations.

Educational Qualifications

• Any Degree or Diploma in ECE/EEE
• Engineering qualifications in EEE, ECE, or Telecommunications will be an added advantage.

Experience & Skills

• 1–3 years of experience in MIS, telecom operations, or NOC coordination is preferred.
• Strong proficiency in MS Excel is mandatory
• Knowledge of telecom alarms, site-down monitoring, and outage management is preferred.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person