MIS Lead Assistant Manager

Western Cape, Cape Town

Monthly Cost To Company

Cape Town | Permanent role | On site Are you experienced in MIS, reporting, and data analytics, with a passion for turning data into meaningful business insights?

Join a large enterprise environment where you’ll drive reporting improvements, support operational decision-making, and help improve business performance.

Key Responsibilities

• Develop and maintain reports, dashboards, and management information systems
• Extract and analyse data using SQL to identify trends, performance gaps, and improvement opportunities
• Monitor KPIs, SLAs, operational performance, and business trends
• Provide data-driven insights to improve productivity and operational efficiency
• Automate reporting processes and maintain data accuracy
• Lead reporting projects and initiatives while identifying opportunities to improve existing processes
• Leverage AI tools to enhance reporting and analytical workflows

Requirements

• Minimum 4 years of experience in an MIS role
• Strong MIS, reporting, and data analytics experience
• Advanced Excel and SQL skills; experience with Python, Power BI, Tableau, and/or SharePoint
• Experience using AI tools such as Claude or Microsoft Copilot
• Proven ability to build reports and dashboards, analyse data, and identify discrepancies
• Strong analytical, project management, and communication skills
• BPO experience is an advantage

Location and Work Arrangements: Based in Cape Town, this is a strictly office-based role involving shift work aligned with US time zones.

For More Information Please Contact Mandy Gilbert