MIS Manager

A. Office & Administrative Responsibilities

Maintain proper departmental records, files and documentation.

Preparation and verification of cash vouchers.

Billing process including:

Bill checking

Bill verification

Supporting document verification

Proper attachment and submission of bills

Preparation and updating of attendance sheets.

B. Site Visit & Maintenance Monitoring

Regular visits to Maintenance and Development sites, generally covering 8–10 schemes per day, subject to operational requirements.

Monitoring of ongoing maintenance and development-related works.

Physical verification and evaluation of previously completed work.

Identification and listing of pending, important and newly required works at sites.

Continuous physical verification and follow-up of site-related activities.

Monitoring site conditions and ensuring required corrective action.

C. Complaint Management & Customer Satisfaction

Receive complaints through:

Security Guards

Subordinate staff

Residents

Direct mobile communication

Coordinate with the H.O.D. – Maintenance and concerned staff for timely resolution.

Target resolution of routine complaints within 24 hours, wherever practically possible.

D. Staff & Manpower Management

Supervise and coordinate Maintenance Department site staff.

Allocate work to subordinate staff according to:

Location

Nature/type of work

Priority

Emergency requirement

Review daily work completion and pending activities.

Prepare next-day work allocation in the evening.

Coordinate with security guards, gardeners, helpers, plumbers, electricians and other site personnel.

E. Security & Site Record Monitoring

Regular interaction with security guards and security-related staff.

Check and monitor:

Water Tanker Records

Visitor Registers

Daily Activity Registers

Site-related records

Provide instructions, comments, remarks and suggestions through the Maintenance communication channels.

Ensure transparency, clarity and proper communication of instructions to site teams.

F. Vendor & Procurement Management

Coordinate with all Maintenance-related vendors and agencies.

Obtain and coordinate quotations as required.

Coordinate procurement of materials and services.

Follow up on material availability and delivery.

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person