MIS Manager

About the role

The MIS Manager will lead and oversee the company's Management Information Systems (MIS) and IT Department, ensuring the reliability, security, and efficiency of the company's technology systems and information management. Reporting directly to the COO, this role is responsible for IT strategy, system improvements, data management, digital transformation, and the effective use of technology to support business operations.

Key responsibilities

• Lead and manage the MIS/IT Department, including personnel, systems, projects, and daily operations.
• Develop and implement IT strategies, policies, and systems aligned with the company's business goals.
• Oversee the maintenance, security, and performance of IT infrastructure, networks, hardware, software, and business applications.
• Manage company databases, information systems, reports, and data integrity.
• Identify opportunities to automate processes and improve operational efficiency through technology.
• Apply AI tools and technologies to business processes, reporting, data analysis, workflow automation, and productivity improvement.
• Evaluate, implement, and manage AI-powered solutions and other emerging technologies based on business needs.
• Ensure data privacy, cybersecurity, system backups, disaster recovery, and business continuity.
• Manage IT projects, budgets, vendors, system upgrades, and technology-related costs.
• Provide technical guidance and support to other departments and senior management.

About you

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• Proven experience managing or leading an IT/MIS department or team.
• Strong knowledge of IT infrastructure, networks, databases, information systems, cybersecurity, and system administration.
• Proficient in AI tools and technologies, with practical experience using AI to automate workflows, analyze data, improve reporting, or enhance business operations.
• Strong analytical, troubleshooting, project management, and decision-making skills.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to translate business requirements into effective technology solutions.
• Experience in budgeting, vendor management, and IT project implementation.