MIS SUPPORT

Key Responsibilities

1. Price Integrity & POP Card / Shelf Tag Management

• Review daily price change updates issued by HQ Merchandising and ensure all POP cards and shelf tags are updated accurately and promptly.
• Replace and manage all promotional tags, ensuring correct implementation for both start and end of promotions.
• Ensure all displayed prices match system pricing at all times.
• Report completion status and highlight any discrepancies to the Supervisor or Manager.

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2. System Accuracy & OOS (Out-of-Stock) Management

• Conduct daily checks on shelves and displays to ensure all tags and POP cards comply with SOP and system data.
• Perform random price verification using HHT Mobile to ensure consistency between system price and displayed price.
• Monitor OOS items and verify that system quantities are accurate (e.g. zero stock reflected correctly).
• Generate stock movement reports for discrepancies and escalate to the Supervisor for further action.

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3. Merchandising & Store Execution Support

• Ensure shelves are consistently replenished and products are properly displayed according to merchandising standards.
• Work closely with store staff to ensure stock from the backroom is pushed to the sales floor in a timely manner.
• Identify and address gaps between system stock and actual shelf availability to support sales performance.

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4. Inventory Control & Stock Ordering Support

• Assist the Supervisor in placing stock orders based on system data, stock levels, and sales movement.
• Monitor supplier deliveries and ensure stock is accurately received and replenished on the sales floor.
• Support accuracy of inventory records to maintain smooth store operations.

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5. Weekly Stock Variance & Reconciliation

• Perform stock counts based on QOH reports, especially for items with negative or abnormal quantities.
• Investigate discrepancies between physical stock and system records.
• Compile and report findings to the Grocery Supervisor and support corrective actions.

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6. Monthly Slow-Moving Stock Review

• Conduct monthly checks on slow-moving or aging stock (over 3 months) through both system data and physical inspection.
• Verify carton date coding and ensure proper stock rotation practices are followed.
• Report any issues such as missing date coding, overstock, or dead stock to the Supervisor or Store Manager.

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6. Backup Cashier Support

• Act as a backup cashier when required, especially during peak hours, staff shortages, or high customer traffic periods.
• Ensure accurate handling of cash transactions, including billing, payments, and issuing receipts in accordance with company procedures.
• Assist in maintaining smooth front-end operations by supporting queue management and minimizing customer waiting time.
• Perform basic cashier duties such as cash float verification, balancing transactions, and reporting discrepancies to the supervisor.
• Ensure compliance with SOPs, internal controls, and security procedures while handling cash and POS systems.