MIS Technician

About the role

As a MIS Technician at Servay Evergreen Sdn Bhd, you will be responsible for providing IT support and maintaining the company's hardware systems. This is an exciting opportunity to join a dynamic team and contribute to the success of a growing organisation.

What you'll be doing

1. Troubleshoot and resolve hardware issues for users
2. Perform routine maintenance and system updates on computers, servers, and other IT equipment
3. Assist in the installation and configuration of new and hardware
4. Provide training and support to employees on the use of IT systems and applications
5. Monitor and maintain the company's network infrastructure, ensuring optimal performance and security
6. Collaborate with the IT team to implement new technologies and improve existing systems
7. Maintain accurate documentation and records of all IT-related activities

What we're looking for

1. Diploma or degree in Information Technology, Computer Science, or a related field
2. At least 2 years of experience in a similar IT support role
3. Strong troubleshooting and problem-solving skills
4. Proficient in the use of Windows operating systems and common software applications
5. Familiarity with networking concepts and experience in managing and maintaining network infrastructure
6. Excellent communication and customer service skills
7. Ability to work independently and as part of a team
8. Willingness to learn and stay up-to-date with new technologies