Mitigation Project Manager

Project Manager – Mitigation

Restore Serve – Dallas, TX

Restore Serve, a rapidly growing restoration company in Dallas, is dedicated to helping people get back to living after water-related disasters with integrity and professionalism. We are seeking a motivated and experienced Project Manager to join our team.

We just hired 3 new business development reps and have locked up some major partnerships lately and are quickly getting very busy. We only want people who are interested in pushing themselves and the team to raise the standard within the industry. Join the team if you want to win.

This is a unique opportunity with a growing company where growth is certain, responsibility is high, and your role will directly impact the quality, profitability, and customer experience of every job.

If you’re a driven professional with strong communication skills, technical knowledge of water mitigation, and a passion for helping people through emergencies, this could be the perfect fit.

Why Restore Serve?

At Restore Serve, our mission is simple: deliver top-tier water damage restoration with honesty, efficiency, and care. We prioritize our team and our customers, fostering a culture of growth, accountability, and excellence.

We invest in our people so they can provide world-class service to customers in their time of need.

Our Mission: “Getting People Back to Living.”

We believe in investing in our employees, building leaders, and creating a culture grounded in integrity, community, and professionalism.

Position Overview

As a Project Manager, you are the primary owner of each mitigation job—from the first phone call to the final invoice. You will handle initial loss intake, customer and adjuster communication, onsite scoping and estimating, job scheduling, and file documentation.

Your work directly influences customer satisfaction, job profitability, and Restore Serve’s reputation in the DFW area.

This is both a customer-facing and technical role that requires exceptional communication skills, strong organizational habits, and a deep understanding of water mitigation processes.

Key Responsibilities

1. Initial Loss Intake & Dispatching

2. Initial Selling, Scoping & Estimating

3. Customer & Adjuster Coordination

4. Job Scheduling & Logistics

5. Documentation & File Quality

Requirements

• 2–3 years of experience as a mitigation project management.
• Strong customer communication and sales/consultative skills.
• Experience with Xactimate (preferred; training available).
• Ability to work overtime and participate in on-call rotations.
• Valid driver’s license, clean MVR, and ability to pass a background check.
• Ability to lift 50+ lbs and perform onsite assessments as needed.

Compensation & Benefits

• Competitive pay: competitive salary + performance-based profit incentives.
• Career Growth: Clear advancement path into Mitigation Manager, Operations Manager, and beyond.
• Training & Development:
• Direct mentorship from leadership
• Xactimate training
• IICRC certification opportunities
• Supportive Team Environment:
• A culture that values character, growth, and excellence
• Team-building events & leadership development opportunities

Ideal Candidate Traits

• Customer-Focused: Communicates clearly, empathetically, and professionally.
• Detail-Oriented: Produces accurate scopes, estimates, and documentation.
• Highly Organized: Manages multiple jobs and priorities without dropping details.
• Calm Under Pressure: Maintains composure during stressful or emergency situations.
• Accountable & Driven: Takes full ownership of outcomes and pushes for continuous improvement.
• Team-Oriented: Collaborates with technicians, leadership, and staff to deliver seamless service.

Growth Path at Restore Serve

• Project Manager
• Mitigation Manager
• Operations Manager
• General Manager

Why Join Restore Serve?

• Energetic Culture: Fast-paced, collaborative, and purpose-driven.
• Career Development: We invest heavily in mentorship and long-term growth.
• Leadership Exposure: Work closely with experienced managers and industry leaders.
• Impact: Every job you manage directly helps families and businesses recover and rebuild.

Apply Today

If you’re an experienced restoration professional looking for a role with growth potential, strong compensation, and a supportive team, we want to hear from you.

We will be collecting applications and reaching out to candidates on a rolling basis.

Pay: From $70,000.00 per year

Benefits:

• Employee discount
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Tuition reimbursement

Experience:

• mitigation project management: 2 years (Required)

Work Location: In person