Mitigation Project Manager

Job Summary

PuroClean of San Antonio Northwest is seeking an experienced, dependable, and motivated Mitigation Project Manager to oversee our water, fire, mold, and property damage mitigation projects.

The Mitigation Project Manager is responsible for managing projects from initial inspection through completion while overseeing production crews, scheduling, equipment, materials, documentation, job costs, and quality control. This position requires a strong leader who can manage multiple active projects, make sound decisions in the field, and maintain effective communication with customers, technicians, office staff, insurance professionals, and management.

Duties & Responsibilities

• Manage water, fire, smoke, mold, and other mitigation projects from initial inspection through completion.
• Perform job-site inspections and develop accurate scopes of work based on the damage and services required.
• Oversee the production process to ensure projects are completed efficiently, safely, on schedule, and according to company quality standards.
• Develop and manage production schedules, crew assignments, equipment placement, and project timelines.
• Assign, supervise, train, and provide direction to mitigation technicians and production staff.
• Conduct regular job-site visits to verify project progress, workmanship, safety, cleanliness, and proper documentation.
• Oversee water extraction, controlled demolition, structural drying, equipment placement, monitoring, and removal.
• Review moisture readings, drying logs, photographs, equipment logs, sketches, daily notes, and other project documentation for accuracy and completeness.
• Monitor project performance, labor, equipment, materials, subcontractors, and overall job costs to maintain efficiency and profitability.
• Analyze production and project data to identify delays, inefficiencies, or areas requiring corrective action.
• Coordinate with office staff, estimators, management, and other departments to maintain an efficient workflow and ensure project information is communicated promptly.
• Maintain regular communication with homeowners, property managers, insurance adjusters, carriers, and other parties regarding project status, scope, timelines, and concerns.
• Collaborate with estimating and sales personnel regarding customer requirements, project scope, pricing considerations, and anticipated completion timelines.
• Ensure all work complies with applicable safety requirements, company policies, industry standards, and established mitigation procedures.
• Maintain appropriate inventory levels and coordinate the ordering of materials and supplies required for active projects.
• Conduct final quality-control inspections and job-site walkthroughs prior to project completion.
• Ensure required authorizations, Certificates of Completion, photographs, drying documentation, equipment records, and other supporting documentation are obtained before closing projects.
• Maintain company vehicles, equipment, tools, and job sites in a clean, organized, and professional condition.
• Address customer concerns and project issues promptly and professionally.
• Participate in the company's after-hours/on-call emergency response rotation, including occasional weekends and overtime as needed.

Requirements & Qualifications

• Previous experience in a production management, mitigation management, or restoration project management role is strongly preferred.
• Experience in the property restoration industry, particularly water and fire damage restoration.
• Strong knowledge of structural drying, water mitigation, fire/smoke restoration, mold remediation, controlled demolition, and related restoration processes.
• Familiarity with carpet cleaning and asbestos/abatement-related project coordination is preferred.
• Working knowledge of hand tools, power tools, moisture meters, extraction equipment, air movers, dehumidifiers, air filtration devices, and other restoration equipment.
• Strong understanding of proper mitigation documentation and job-file requirements.
• Ability to manage multiple active projects, crews, schedules, and deadlines simultaneously.
• Strong leadership skills with the ability to train, motivate, direct, and hold team members accountable.
• Excellent organizational and time-management skills with the ability to prioritize effectively.
• Strong problem-solving and decision-making abilities, particularly in emergency or time-sensitive situations.
• Excellent written and verbal communication skills.
• Strong customer-service skills and professional demeanor.
• Proficient computer, smartphone, and tablet skills.
• Experience with restoration, estimating, or production-management software preferred.
• Valid driver's license with an acceptable driving record.
• Ability and willingness to participate in an after-hours emergency/on-call rotation.

Preferred Certifications & Experience

• IICRC Water Restoration Technician (WRT)
• Applied Structural Drying (ASD)
• Applied Microbial Remediation Technician (AMRT)
• Xactimate experience
• MICA or similar mitigation documentation software experience
• Moisture mapping and structural drying experience
• Insurance restoration and claims experience
• Experience managing and developing mitigation technicians

Physical Requirements

This is an active field-management position and is not strictly an office role. The Mitigation Project Manager must be comfortable working in residential and commercial properties affected by water, fire, smoke, mold, and other property damage.

Candidates must be able to stand, walk, bend, climb, work in varying environmental conditions, and lift approximately 50 lbs. when necessary.

Schedule

Job Type: Full-Time
Work Location: In Person – San Antonio, TX

Regular business hours are Monday through Friday; however, restoration is an emergency-service industry. This position requires participation in an on-call rotation and may require after-hours, weekend, and overtime work when emergency losses occur.

What We Offer

• Competitive compensation
• Paid training and professional development
• Opportunities for advancement
• Industry certification support
• Company-provided training resources
• Team-oriented work environment
• Long-term career growth within the restoration industry

About PuroClean of San Antonio Northwest

PuroClean of San Antonio Northwest provides professional emergency property restoration services for residential and commercial properties affected by water, fire, smoke, mold, and other property damage.

We are looking for a Project Manager who takes ownership and accountability for their projects, leads by example, supports their team, and is committed to providing professional and compassionate service to our customers.

Apply Today

If you have restoration experience, strong leadership skills, and the ability to successfully manage mitigation projects from initial inspection through final completion, we encourage you to apply.

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be modified based on company and operational needs.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Ability to Relocate:

• San Antonio, TX 78249: Relocate before starting work (Required)

Work Location: In person