Mitigation Project Manager

Company Overview

Since 1971, American Restoration has been a trusted leader in disaster restoration, providing expert services for fire, water, storm, and environmental damage. We pride ourselves on helping clients through challenging times — restoring properties efficiently, compassionately, and to the highest standards. Our dedicated team operates 24/7, ensuring we’re always ready to respond when disaster strikes.

We’re hiring a Mitigation Project Manager to join our growing team and play a key role in managing mitigation projects from start to finish.

Position Overview

The Mitigation Project Manager is responsible for coordinating and overseeing all project activities — from initial client contact to project completion. This includes managing technicians, subcontractors, and budgets, while ensuring client satisfaction and profitable outcomes.

Key Responsibilities

• Contact clients promptly when leads come in; schedule appointments, assess project scope, and secure signed contracts.
• Communicate with insurance adjusters to review scope of loss and obtain necessary approvals.
• Maintain clear, consistent communication with clients, adjusters, estimators, technicians, and team members throughout each project.
• Train, supervise, and motivate technicians to achieve efficient, high-quality results.
• Manage project schedules, budgets, and documentation, including specifications and job plans.
• Oversee subcontractors, vendors, and daily project operations.
• Assist with on-site management and ensure job site safety and cleanliness.
• Ensure client satisfaction with project completion and handle any final needs or concerns.
• Participate in on-call rotation to respond to after-hours emergencies.
• Perform additional duties as assigned.

Qualifications

• Bachelor’s degree in Business or related field preferred (or equivalent combination of education and experience).
• 3–5 years of experience in project management, preferably within the restoration industry.
• Strong organizational and communication skills with high attention to detail.
• Proven ability to manage multiple projects simultaneously.
• Experience leading and motivating teams to achieve project goals.
• IICRC certification preferred.
• Must be able to wear all required PPE, including a full-face respirator.
• Valid driver’s license with satisfactory driving record; must be 21 years of age or older (insurance requirement).
• Successful completion of background check and drug screening required.

Why Join American Restoration?

• Industry leader with 55+ years of proven excellence.
• Supportive, team-oriented culture that values integrity, compassion, and professionalism.
• Opportunities for professional growth and industry certification.
• Competitive compensation and benefits package. Compensation package includes a base salary with incentives and other bonus opportunities.
• Be part of a company that truly makes a difference in people’s lives.

Join us at American Restoration as we continue our mission to deliver expert disaster mitigation solutions with energy and dedication!

Pay: $55,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• • Describe how you have had to act with a sense of urgency at previous employers.
• • Describe how you have shown continuous growth and improvement throughout your career.
• • Describe your interest in this job posting.
• • Describe an instance where you had to do the right thing even when no one was looking.
• • Describe an experience where being compassionate to another person was essential to the outcome of the situation you experienced.
• • Describe an incidence where you needed to problem-solve while maintaining a can-do-attitude with a team or client.

License/Certification:

• Drivers License (Required)
• IICRC Certification (Preferred)

Work Location: In person